It doesn’t matter if in Norton security if I’m set to a public or private network it makes no difference. Once I turn on the VPN, it blocks My Internet access. Completely. I can’t get on the Internet. Windows 11 recommendation is the public network. I have to go with what Windows 11 says not what you say but it doesn’t matter because your VPN is blocking any access to the Internet. I believe the problem is on your end because I haven’t changed any settings, you morons.
Hello @K_Quail
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And with Norton VPN off…you have internet access?
And with Norton VPN on…VPN connects and then you lose internet access?
Are you running Norton 360 Secure VPN or Norton standalone Secure VPN?
Are you running your ISP DNS or third-party DNS provider?
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Does Norton report an error message?
for example:
Message: “Error Connecting: Your current network is blocking Secure VPN. Please change networks and try connecting again.” here
Message: “Connection Error: Secure VPN has experienced a connection failure. Please try again later.” here
Error: (9012, 809) “An error is preventing the VPN from connecting. Reference error ID 809” here
Error: (9012, 87) “An error is preventing the VPN from connecting. Reference error ID 87” here
Message: “VPN connection error: VPN is having trouble connecting to the server…” here
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Unable to connect to VPN on my device here
Fix Internet connectivity problem with an app or a program after connecting to Norton VPN here
Fix problem accessing the Internet when connected to Norton VPN here
Norton VPN stays at “Connecting” and returned to disconnected state here
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fwiw ~ sometimes, after turning Norton VPN off. I’ll need to manually connect my network.
And my I fixed it myself by turning off the Wifi on my desktop.
meaning, you switched to wired on your desktop?
No no they were both on- both the Ethernet and wi fi were turned on and have been for a long time with no problems. Either of Norton or a Windows update is responsible because I changed nothing and suddenly it wouldn’t work with my VPN turned on so I gotta suggest in from the Internet to turn off my wi fi and that worked.
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Ahhh…Okay. Thanks! 