24.12.9694 (build 24.12.9694.895) Backup not syncing files or uploading to Norton Cloud

[Keith_Casey]

What is the world is going on? Recent update removed the “Norton Backup Drive” that was under “My PC” The Norton Backup Drive allowed you to manage files/folders within the Backup Sets for all of your devices/computers. Cannot see how to create a new “Backup Set” Any help or assistance would be greatly appreciated.

[SoulAsylum]

Hello Keith. Please follow up on one post so we can help manage responses better.

Recent update does not include the Norton Backup Drive that was listed under "My PC" that allowed you to manage files/folders within your "Backup Sets". I cannot see a way to create new Backup Sets, or manage existing Backup Sets from your computer

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc. Issue abstract: Detailed description: Backup Sets and managing Backups Product & version number: OS details: What is the error message you are seeing? If you have any supporting screenshots, please add them:

SA