Android 11 or earlier no longer supported

Thanks. The information I was given while on Norton customer support live chat earlier this afternoon was that 360 is now only supported for Android 12 on. The operator specifically said Android 9, 10 & 11 aren’t supported. My mobile has Android 9. My tablet also has version 9 but 360 still works on that. I tried using the add devices link and also direct search on Google play. Neither route will give an option to install the app., without which you can’t use 360.