Hello. Version 24.xx is in the process of having its issues worked out and customers are not happy with it. Due to the same reasons you and others are posting about. Have you considered reverting back to the previous version of Norton 22.24.8.36 and remaining on that version until version 24.xx is ready for prime time? I have a how to post if that is what you would like to do. You would need to disable Live Updates as soon as the older version installs, and use the Intelligent updater daily to keep virus definitions current. You also should not manually run Smart Scan or live updates.
SA