Hi, in the previous version of Norton 360 I could easily block incoming traffic (except on specific ports/apps) and I could specify all access for specific MAC and IP addresses.
A true configurable firewall. Can anyone provide me with a website or instructions for how to do that now with the new version of Nortons 360?
Program version : 24.8.9372.864
Kind regards
meremortal
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It appears you have found another issue with the new 360 ver 24.x.x.x. There are few users here with that version as it is being very slowly released. Not even the Gurus here have that version yet.
Iāll escalate this thread to get the appropriate Norton department to look into your issue.
Yes unfortunately some of our Nortons installs were auto updated. Itās been horrible. I created a post for it here back in May been so busy havenāt had a chance to follow it up and in that time this entire forum was revamped and the thread lost. https://community.norton.com/en/forums/new-norton-360-issue One kind person posted this which I will try "My version was updated to version 24.xx and it was causing whole number of issues, so much I actually ended up uninstalling and trying other products. Ended up reinstalling though a few days later though, and it installed as the old 22.xx version, and auto update does not patch it back to 24.xx. Hopefully when 24.xx rolls out to everyone the issues I had would be fixed.
But yeah doesnāt help your issue, but for now if you are still having issues you can always try doing what I did, uninstall fully and then reinstall and see if it goes back to the 22.xx version."
Yeh I genuinely donāt know how I was unlucky enough to be a ābetaā tester. Iām in the process now of trialling different firewall solutions. After over 15 years with Nortons Iāll be saying goodbye unless this is addressed and fast. The only thing slowing me down is time otherwise I would be off it by now.
I am having problems with v24. I tried what you suggested and reinstalled but it reinstalled v24 again. Interestingly, in the period when I had uninstalled N360 my problem went away, so Iām pretty certain the problem Iām having is due to Norton.
Does nobody from Norton review this community forum? I cannot see any responses from a Norton representative. What exactly is the point of this community? And when are they going to notify users of the problems of v24 and fix them?
The Norton Community is primarily user to user support. Gurus have access to escalate threads that require Nortonās attention. Norton is aware of the issues you are seeing and other issues that have come up with the new ver 24.x.x. I have already escalated this thread as you will see from my post above.
Thank you for your reply, it is much appreciated. May I suggest, if Norton is aware of the problems that v24 is causing, they might give users the option of reverting to a workable previous version until the problems are fixed?
Sounds like it is being dumbed down, like so much these days, in order to make it āacceptableā to majority of the population who have no idea what goes on āunder the hoodā.
Dammed annoying for those of us who do know and want some control.
Hi @peterweb Do you have any insight on any expected response from Norton to your escalation of the ver 24.x.x issues? I have an unusable network at present and N360 is blocking websites that donāt have certification. Before very long Iām going to need to uninstall N360 and I donāt expect to reinstall it, despite having been a user for 21 years.
No. We just send the message and any feedback is usually received as a post from an employee or forum admin when there is a fix available. There is never a time frame given.
Sorry. I cannot find a 360 for Mac link. You could try logging into your Norton Account and downloading 360 from there. In the first download page choose to āinstall on this deviceā. That should get the proper product and hopefully it is still the older version.
I didnāt get round to uninstalling / reinstalling but overnight the system has started to recognise other devices on the network. I have no idea why it now works but I guess Iāll leave well alone. Still very wary about continuing with the Norton for Mac product. Thanks to @peterweb for support and suggestions.
This is interesting. As many others here, the upgrade to the latest version of Norton 360 proved a pretty nightmare. This was not a smooth experience at all.
However, after everything now more or less working, I ran into an issue related to the one of the original poster here:
I have multiple local computers on my home network, with each having been assigned a fixed IPv4 address in my internet router, as I do not want random assignment.
Now I had one machine set to manual IP addresses assignment, with the IP assigned exactly matching the one set in the router. Of course this is not really necessary, because the router will assign it via DHCP, but this used to work in the old Norton 360, and I could assign an exclusion rule for access from the other machine to my main one.
However, in case I now set a manual IPv4 address in Windows on the other machine, any attempt to access from the other machine to my main one, e.g. in the Windows Explorer, is seen by Norton 360 as an SMB brute force attack, and automatically blocked - even if the IPv4 is registered in the Norton 360 āexclusion listā!
If I switch the other machine to DHCP from manual IPv4 address assignment, and let it get the same IPv4 via DHCP from the router, Norton 360 will allow access and not see it as SMB brute force attack.
I havenāt experienced this behavior with the old version. Given the circumstances, it seems a bug in Norton 360, as why would the manually assigned IPv4 address listed in the exclusion list not be honored, and a similar DHCP assigned does?