I wish to change my subscription from Premium to Deluxe at renewal. How can I do this?
Do you want to stop your Norton subscription from automatically renewing?
=> Please review your Norton account to manage licenses/subscriptions
https://my.norton.com/extspa/account/subscriptions
=> Please review your Norton account to confirm ... automatic renewal is off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with automatic renewal off.
BILLING INFORMATION reports: There is no billing profile saved in your account...with no billing information.
Richard Aytoun:I wish to change my subscription from Premium to Deluxe at renewal. How can I do this?
As you seem willing to wait for your current subscription renewal, first thing is to go into your Norton Account and disable the Automatic Renewal for your current subscription. Then when you have one or two days remaining on your subscription you can purchase a Deluxe subscription directly from Norton or from a reputable retailer. Then you can use the instructions bjm_ posted to enter the new product key into your product.
Enter a Product Key
Returning customer? Sign In
https://my.norton.com/home/setup
DOWNLOAD NORTON ENTER A NEW PRODUCT KEY
https://my.norton.com/extspa/onboard/setup#/registration/home/reg/setupselection
Deluxe subscription purchased from Norton direct or 3rd party?
Do you have Norton automatic renewal service enabled?
When does Premium subscription term end?
How many licenses used?
Norton subscription license key determines features/entitlements.
You should not need to reinstall/download Norton 360 Deluxe.
Do you already have Deluxe subscription key?
You may request Norton Official Support merge new Deluxe term with old Premium term.
Enter Product Key from Norton 360 Deluxe a day/two before Norton 360 Premium subscription expiry.
You may request Norton Official Support merge add remaining old Premium days with new Deluxe days.
Enter your Norton product key
https://support.norton.com/sp/en/us/norton-download-install/current/solutions/v89978947
Using your Norton product key
https://support.norton.com/sp/en/us/home/current/solutions/v71537110
There is no need to reinstall/download your 360. Just open the classic 360 interface by right clicking the Norton icon in the system tray and click on Open Norton 360. Then click on Help > Enter Product Key at the bottom right. Enter your new key there and you are good to go.
First thing to note. Be sure you have gone into your Norton Account and turned off Automatic Renewal for your current subscription. Then click on the user icon at the top right of the screen and click on Manage My Subscriptions. Find your current subscription and turn off Auto renewal to the right side of that subscription.
Second note. As soon as you enter the new product key you will lose any remaining time on the old subscription. So wait until only one or two days remaining before entering the product key.
https://community.norton.com/en/forums/update-product-key-new-purchase
Norton 360 subscription number of devices/features/entitlements may vary by geo-location/country.