Every year this annoys the hell out of me. This year was extra special because I was presenting to a client. I've had three nag screens in one day. I am so over it. I have the new key ready to go because it's half the price of renewal.
So many complaints over the years and you do nothing but annoy the hell out of legitimate customers.
Turn them off or give us the option to turn them off.
I'm going to add every nag notification for the next seven days just to annoy you. This one is extra-bright-red-annoying-level-twelve.
....and they're gone. I gave you a year to fix the issue but I've jumped ship 100% due to these adverts. I have no other concerns with your security suite.
I'm sure there will be some sort of annoying feature in the competitor's product line but I have three years to find out. There were similar complaints in their forum about special offers but they appear to be rectified. Maybe they still listen to their customers. I've removed my personal account details and the competitor's name from the subscription screenshot.
Thanks for your suggestions @hvgsel but nothing helped. I tried a complete remove, clean, reboot, reinstall. I tried toggling the special offers. The help description doesn't mention renewal notifications for that option. I dread to think this is a geo location feature where they purposely target specific countries. The adverts appear on all computers under my subscription. There were some other tasks in task scheduler under the Norton folder but only one copy of the Norton WSC and the other tasks didn't seem related. I tried every setting I could lay my hands on last year but c'est la vie. I'm done.
It's not really an issue this year. I'm just working on my own.. Last year I was using two computers so four alerts per day. My wife was giving seminars with these adverts appearing on the big screen with an audience. It's the principal that grinds my gears.
Well, then there is really nothing you (and I) can do, especially not getting humble.
One more thing i just thought of : Look in Scheduled Tasks of Windows : There should be only one task for Norton, called Norton WSC.
Maybe flipping special offers on and off can help?
I live in Holland, where the rules for adverts are reasonably stringent and I never experienced the orange and red adverts with the special offers to off. Only had the black ones, which appeared only once a week in the last month and then once a day in the last week of that month.
We're into the bright red can't miss you adverts. You get privileged access to my computer and I trust you. You've betrayed that trust and I think it's appalling behaviour on your part.
I'll repeat what I see as acceptable solutions from last year.
Allow us to turn them off.
Switch to Windows notifications. That is what they're for.
Allow us to select the interval, remind me again tomorrow, remind me again in seven days, don't remind me again
Honour the remaining time when entering a new license as you do with renewals
Make renewals cheaper than a new license
Switch vendors. We've seen what decisions were made in the previous twelve months.
Looks like I choose the last and least acceptable option.
I'm not going to see this out. They clearly annoy me enough to switch vendors, move on and part ways after many years together.
Deja vu. It's a new day for me and they've doubled up on their nine more days. How does anyone accept a bright orange advert by a paid piece of software as acceptable behaviour. It's beyond me.
We knew it was coming but the timing was impeccable. This big orange crazily annoying massive in your face thing pops up over the top of the active window while I was trying to rectify a website broken on a live production server. Awesome! Thanks Norton.
Jeez, only 23 days left. Better start researching for an alternative.
I just went through most of that too. However, I stopped at 5 days. I bought a key on Amazon and renewed by subscription. So I was renewed for another year. BUT, I went to Norton online support and told them I lost 5 days of the old license. The support person then added my remaining five days of my old license to my new license.
I suggest the rest of you do the same if you do not renew through Norton and are going to lose days.
This is an excellent product with the exception of this one annoying feature. Please have some thoughts about fixing it.
In summary, 22 reminders in 7 days! This isn't counting all the Windows notifications as they can be turned off to respect the user's desires. That's an average of three per day. How much reminding do we need? If I wrote a little application to display pop-up adverts three times a day, I'm pretty sure Norton would flag it as malware.
Solutions
Allow us to turn them off.
Switch to Windows notifications. That is what they're for.
One reminder is fine as it lets us order a new license but allow us to select the interval thereafter, remind me again tomorrow, remind me again in seven days, don't remind me again
Honour the remaining time when entering a new license as you do with renewals
Make renewals cheaper than a new license
Switch vendors. We'll see what decisions are made in the next twelve months.
I'll be back the same time next next year to happily report they've fixed the issue.
.
This one is a little more subtle and would be fine if it included a drop-down with remind me in x days or don't remind me again.
