Getting error when installing Norton Family

Norton Family | Parental Control
21

Thank you - will try !

22

I have the same problem, very frustrating. I have already uninstalled Norton 360 and reinstalled it, to no avail…please send me the solution as my daughter’s laptop needs protection. Thank you.

23

Hi @Marc_Feliz,
We have sent you a private message with troubleshooting guidance. Kindly check and revert back to us.

Thanks & Regards,
Norton Family Team

24

having the same issue here

25

can i please get the same instructions, nothing i do fixes it

26

can you supply the fix so i can fix it as well please?

27

Hi. I also can’t install Norton Family. Please help me too.

28

Hi, i have also the same issue by the installation.That is very frustating. Please help me too or public the fix for all.

29

私も同じ状態です。
先日リモート受けてもダメで、連絡しますと言ってまだ何も連絡ありません。
解決方法があるなら公開してもらえませんか？

30

Hello @Kasumi
We’ll try to call attention:

31

Hi All,
We have sent you a private message with troubleshooting guidance. Kindly check and revert back to us.

Thanks & Regards,
Norton Family Team

32

I also have the same issue. It might be nice if you published the answer openly for all to use.

I have Norton 360 premium

33

Hi Darren McCrea,
We are working on publishing the solution through official channel.

We have sent you a private message with troubleshooting guidance. Kindly check and revert back to us.

Thanks & Regards,
Norton Family Team

34

I have the same issue

35

Hi @Jareed,
We have sent you a private message with troubleshooting guidance. Kindly check and revert back to us.

Thanks & Regards,
Norton Family Team

36

I have the same issue. Please send me a PM.

But why don’t you just issue the troubleshooting / fix on the thread as this is clearly a massive issue…

37

Having the some problem here

38

getting the same problem here

39

The information sent on the PM fixed the issue, but no response on why this can’t be shared on the thread so people can fix the problem immediately when they find this on the forum ??

40

Hi SIW1973,

We are sorry for the inconvenience caused.
We’re working to share this fix publicly with the community.

Thanks,
Norton Family team