Getting error when installing Norton Family

Norton Family | Parental Control
41

I have the same problem!!! asked before but the post is pending for aproval?!!!

42

Hi Paulo_Oom,

We have sent you a private message with troubleshooting guidance. Kindly check.

Thanks & Regards,
Norton Family Team

43

Ich habe das gleiche Problem! - wie also bekomme ich dieses gelöst ?

44

I have the same problem installing Norton Family. Please send me the solution as well.
v/r,
Don Summer

45

Hi Max_Mayer & DonaldR_Summer,

We have sent you a private message with troubleshooting guidance. Kindly check.

Thanks & Regards,
Norton Family Team

46

Hi, same issue here. Using Norton 360, 25.3.9983 (build 25.3.9983.926). Can’t the solution just be published by Norton? Thank you.

47

Hi STR,

We are sorry for the inconvenience caused. We have sent you a private message with troubleshooting guidance. Kindly check.
We’re working to share this fix publicly with the community.

Thanks & Regards,
Norton Family Team

48

Hi.

I too have the same issue:

I am trying to install Norton Family on my desktop which has Windows 11 and Norton 360 Advanced installed on it. I get an error saying my Norton needs to be updated to the newest version. I have already removed and reinstalled Norton so it should be at the newest version. How do I get around this error?

49

Hi AlexKrycek,

We are sorry for the inconvenience caused. We have sent you a private message with troubleshooting guidance. Kindly check.

Thanks,
Norton Family team

50

Excellent.

It worked.

51

I got the same issue, too, as well as all the others here: Norton 360 Deluxe 25.3.9983 (Build 25.3.9983.926).

But Norton Family Installation-Manager tells me, my Norton Security Software is not up to date.

Please support me getting this error fixed.

Thank you

52

Add me to the problem list as well. I even unistalled Norton 360 and Norton Family and reinstalled Family first and got the exact same error. Must be something hanging out on the back end blocking it
what’s the process that everyone gets privately contacted to fix?

53

Same problem here. I even used the Norton Remove and Reinstall tool, to no effect.

1 Like
54

What is the fix? Multiple people are complaining of this but we cannot find a solution - even with a fresh installation.

55

Hi All,

We are sorry for the inconvenience caused. We have sent you a private message with troubleshooting guidance. Kindly check.

Thanks,
Norton Family team

56

I have the same issue. Can you let me know what the solution is? Thanks.

57

Hi Chris,

We have sent you a private message with troubleshooting guidance. Kindly check.

Thanks,
Norton Family team

1 Like
58

Good evening, I would also like the information to resolve this difficulty. Thanks in advance.