I have HNS-WAN-ACCESS. How can I correct the A network issue detected id vulnerability. Devices is accessible from the internet. (I have Windows 11)
Here are some things you can review as possible help!!
AI Overview
The HNS-WAN-ACCESS alert from Norton means your router has an open port or remote management feature exposed to the public internet, which can let outside users access your network device settings. [1, 2]
How to Fix the HNS-WAN-ACCESS Alert
Most users on the Norton Community Forum agree that you need to adjust your router settings to close this exposure: [1]
Disable Remote Management / Web Access from WAN: Log into your router’s administration panel (usually by typing your router’s IP address like
192.168.1.1or192.168.0.1into a web browser), look for Remote Management, Remote Access, or Web Access from WAN, and turn it Off or set it to No. [1, 2, 3]Disable UPnP (Universal Plug and Play): If enabled, UPnP can allow internal devices to automatically open external ports. Turn it off in your router settings if you do not strictly need it. [1]
Check for Specific Services: Look for open ports related to services like VoIP (such as port 5060) or external USB sharing features on your router and disable any that are unnecessary. [1, 2]
Reboot Your Router: After saving your changes, restart your router and run another scan in Norton. [1]
False Positives: If the warning goes away when you turn on a VPN (like NortonVPN), or if your ports test as “stealthed” using a tool like GRC ShieldsUp!, the alert may occasionally be a false positive or tied to a benign background service. [1, 2, 3]
SA