How do I get the Norton backup drive icon on my desktop?

[Glenn_Ring]

When Norton updated it’s interface, I lost the Norton Backup drive icon that was listing in My Computer.

It was an easy way to manage my Norton Cloud backup.

For example, I need to delete a folder and can’t do it via the browser interface.

I H@TE the new Norton app.

Oh, i’m on Windows 11 23H2 and Norton 24.10.9535 (build 24.10.9535.880)

[bjm]

Norton v24 does not offer Norton Backup Drive

[Glenn_Ring]

Great… a worse interface and less functionality.

So how do I delete a folder on my cloud backup via the browser interface?

[bjm]

1. Delete your backup online.
   https://my.norton.com/extspa/backup
   for example:
   
   

@Glenn_Ring

So how do I delete a folder on my cloud backup via the browser interface?

Oh…delete just a folder.

[Glenn_Ring]

Correct, just a folder, not the entire backup set.

I’d hate to do that and then run a complete backup after.

[Glenn_Ring]

Crickets?

[bjm]

@bjm

Norton v24 does not offer Norton Backup Drive

Hello @Glenn_Ring
I need to amend does not offer Norton Backup Drive.
I’ve since had a D’oh! moment…realizing folders within v24 Cloud Backup interface are clickable/actionable. Meaning, users may drill down within v24 Cloud Backup interface. Do you prefer “dashboard” or “interface”?

@Glenn_Ring

So how do I delete a folder on my cloud backup via the browser interface?

@Glenn_Ring

Crickets?

Hello @Glenn_Ring
Sorry, for my delayed reply.

You’re wanting to delete a folder with your Backup via the online browser interface [here]?
Yeah, no delete - just Download.

Do you want to remove a folder, subfolder or file from Cloud Backup using v24 dashboard/interface?

for example: png_20662.png
mouse hover item → see 3 dots → click three dots → Remove from backup

Remove from backup → Remove and exclude | Remove only

---

Note: context menu → Add to Backup | Exclude from Backup

[Glenn_Ring]

So I can’t use the browser interface?

And I can only exclude the file from future backups using the desktop app?

[bjm]

@Glenn_Ring

So I can’t use the browser interface?
And I can only exclude the file from future backups using the desktop app?

Cloud Backup functions online [here] are Delete backup set and Download file.

v24 Cloud Backup functions include Add to Backup | Exclude from Backup | Remove from backup | Add to exclusions | Sync | Manage | Restore | Delete Backup does not work…at this time.

Please review: v24 Get started using Norton Cloud Backup [here ]

@Glenn_Ring

When Norton updated it’s interface, I lost the Norton Backup drive icon that was listing in My Computer.

v24 Cloud Backup functions do not include v22 Norton Backup Drive

Norton Backup Drive [here] must be referring to v24 Data cache on local disk

• Local backup location: Select a drive in your computer where you want the Norton Backup Drive folder to be created.
• Max local backup size: Choose a size for the Norton Backup Drive folder. Your options are: 1 GB, 5 GB, 10 GB, 20 GB, 50 GB, 100 GB, None.

[Alex_B]

Hi Guys, how do I configure may back-ups in V24 to be done on one of my local drives and not on the cloud?

My previous back-ups have been on a local drive and I cant see how to access those either now?

[bjm]

@Alex_B

Hi Guys, how do I configure may back-ups in V24 to be done on one of my local drives and not on the cloud?

My previous back-ups have been on a local drive and I cant see how to access those either now?

local internal drive or local external drive?

[Alex_B]

Currently is on a local drive (F:)

I could do a local external drive if that makes it easier.

[bjm]

@Alex_B

Currently is on a local drive (F:)

and is local drive (F:) internal ?
and does v24 Data cache on local disk…recognize (F:) ?

When your cloud storage is full we will save your files on local disk, until the cloud is freed. Local cache size is 50 GB.

Note: my Norton 360 Cloud Storage is 50 GB
for example:

@Alex_B

I could do a local external drive if that makes it easier.

v24 Cloud Backup functions does not include back up to external drive…at this time

[Alex_B]

Yes local (F:) is internal

It can see it, but its not like the old version where I can select what to back-up?

Sorry it’s not letting me upload a screen shot.

[Alex_B]

That’s the issue, I don’t want it backing up to the cloud

I want it to only back up to a designated drive of my choosing.

[bjm]

@Alex_B

Yes local (F:) is internal
It can see it, but its not like the old version where I can select what to back-up?

@Alex_B

That’s the issue, I don’t want it backing up to the cloud
I want it to only back up to a designated drive of my choosing.

This exact issue has been ongoing discussion by v24 users that want v24 Cloud Backup to function like v22 Cloud Backup.

Feedback from Norton is that they’re aware…but, no solution at this time.

[Alex_B]

O.k. Thank you.

Hopefully they can bring back that option.

Cheers
Alex

[Glenn_Ring]

If you want to backup you files to a local or external drive, create a .bat file and use the DOS XCOPY command. I schedule mine to run every night to a USB (Z:) drive, but it can be any lettered or network drive.

Rem backup folders to Drive Z:>

Rem Backup all of My Documents

xcopy C:\Users\USER\Pictures*.* z:\pics\ /s /e /c /v /y /d

xcopy C:\Users\USER\Documents*.* z:\MyDoc\ /s /e /c /v /y /d

xcopy C:\Users\USER\Downloads*.* z:\Downloads\ /s /e /c /v /y /d

Rem Pause

[bjm]

24.12.9694 - Create local backup
https://community.norton.com/t/24-12-9694-create-local-backup/354204