I can not create a backup on my external drive

[bjm]

@RobertRStrand_jr

Same issue. The screen takes minutes to appear. Previous local backups are no longer visible. I create a new local backup, but it returns to the screen and says no local backups exist. Probelem with the latest 360 version.

may be related:
https://community.norton.com/t/24-12-9694-create-local-backup/354204/23