Local backup option missing

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: Recently Norton changed the UI and now there is no Option for backup.

Detailed description:
I am used to running backup to a local NAS and cannot find a link the option.
Product & version number:
Norton 360 Premier
OS details:
Windows 11
What is the error message you are seeing?
N/A
If you have any supporting screenshots, please add them:

This post may be related.

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Yes. Thats my original post isnt it?

Yes, looks like it…frustrating that this option seems not to be available. I spoke to help desk…he told me they are aware and are working on it( frankly, I believe it when I see it…). I sure hope this feature will come back…

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At least Norton is aware of the issue. Unfortunately, Norton is releasing this new version 24.x.x.x. update very slowly. It seems to have started over a month ago and even the Gurus here have not had access to the new version, so we are in the dark about trying to help.

I have same problem,I don’t want to use the cloud for backup.I just renewed my subscription,but this version has no backup to ext.hard drive !!So come on Norton,what is the solution ???

@DA_Chalmers Unfortunately there isn’t a workaround as of this posting. Everyone is awaiting a fresh release or patch which will hopefully restore the feature again. We also never know when that may happen or if it even will. Norton is aware of the forums outcry so we should see something sooner than later.

Edited: This missing feature and other issues are being discussed in this forums thread:

SA

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I don’t want to use the cloud for backup so I am also waiting for backup to external drive being active again.

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Hasleo Backup Suite Free
https://www.easyuefi.com/backup-software/backup-suite-free.html

Haselo Backup Suite discussion
https://www.wilderssecurity.com/threads/hasleo-backup-suite.449122/

1 Like