I am now experiencing some for of this issue since upgrading to 17.5.0.127 + Hot Fix with most of my games running on XP Pro SP3 32 bit.
For the moment, I have once again rolled back to 17.1.0.19 from a previous disk image and turned off auto-update.
Symantec, please investigate and resolve. It is going 2 months now that NIS10 has been unuseable and a nuisance for a product which is branded as install and forget.
Thanks.
gpgp00 wrote:Just an observation ...After rebooting following Microsoft's monthly patches yesterday, my laptop stopped experiencing this issue until after I manually pulled up the NIS 2010 GUI the first time.My laptop has also experienced this issue in recent weeks, and I was able to always reproduce it either by changing resolution or when the Windows Live Photo Galley screensaver kicked in. But after the reboot, I wasn’t able to reproduce it until clicked on the yellow and green tray icon. Now it's back to it's undesirable behavior. I never reboot except when I have to (just in and out of sleep or hibernation from day to day).I would be interested to see if others see the problem go away after a reboot if you don't run the GUI.I’m on Windows 7 64-bit with NIS 2010 17.5.0.127.
So far this "solution" stops NIS from automatically manifesting in the taskbar for me and I don't experience tab-outs either, even though I still am having trouble tabbing in to a game after manually tabbing out.
Any news? It's horribly annoying. :(
Hey Symantec, how about a little help on this. I realize this probably isn't high on your list of things to do, and I also realize this issue is not the end of the world, but to those of us who are experiencing this "bug" it's pretty darned annoying! Most of us are loyal customer to your products and would like to be treated as such.
You could switch to Norton 360 v4 for 90days without buying it, the bug is not there!
I uninstalled Norton IS few weeks ago, i saw N360 v4 came out and there was a 90days OEM version so i installed that, i hope it gets fixed in 90 days. I have bought NIS2010 but im using N360 coz of this bug
The problem has somehow corrected itself on my machine. I have done nothing to cause this.
I'm getting ready to uninstall NIS and switch to another product as well. This bug shouldn't be a show-stoppper, I guess, but I work with several screens at the same time, all the time, and switch resolution frequently, and this is really getting on my nerves.
dforrest wrote:The problem has somehow corrected itself on my machine. I have done nothing to cause this.
Not corrected for long. The problem is back again.
Kalinka wrote:...
Also one other thing that bothers me which I am not sure it has to do with the Full-Screen bug or not is that I get very short but LARGE FPS drops in-game (Duration 1 second, happens only once in an hour or something) and I do get the feeling that NIS has made a live update or something in the background. These large FPS drops I get in games that my computer never stutters in as CS 1.6 and WC3, which leads me to believe that NIS does something in the background while it shouldn't as it is in quiet mode.
...
I can confirm that a Norton process is completely ignoring Silent Mode. Every half hour, a Norton process runs during Silent Mode. Nothing is recorded in the History Logs to indicate exactly what Norton process ran. Any suggestions on how to identify what Norton process was running during the Silent Mode session?
I'm running Windows 7 Professional with Norton Internet Security 2010 on it. I recently renewed my subscription for another year. Ever since I did that, the Norton home screen opens up whenever I wake my computer up from sleep. It's incredibly annoying, but I can't find any setting that looks like it would turn it off. Is there any way to disable this?
Hello akachela
Welcome to Norton Users Discussion Forum
When you renewed your subscription for NIS 2010, how did you renew it? Are you sure that what you are seeing is the real Norton website? Is it possible that you are seeing a rogue antivirus ?
My father purchased the renewal for me and gave me the code, so I did not reinstall or anything like that. Also, I should clarify, it's not a website popping up, it's the Norton console (the screen that comes up when you double click the taskbar icon).
Hi akachela,
It looks like you are experiencing this bug over here:
Please open NIS 2010, go to "Help & Support", then to "About" and check if you have got version 17.5
Moved to own thread for better exposure.
This is more than a full screen issue. On my Vaio laptop, just as it enters sleep mode or hibernate mode, you can see NIS appear in the Taskbar, just before the machine goes down. When you wake the machine, NIS is running in the taskbar and has to be closed each time. Very annoying. Two Norton techs worked with me on this tonight for hours. They can't fix it. Time to go back to just an antivirus program.
I thought that I had posted an update for this issue previously but can't find it, sorry for any delay...
The developers have reproduced similar symptoms and have a fix. Once the fix has been vetted it should go into the next release. Unfortunately I don't know the schedule for that release but I do know that it is being worked on.
When is this likely to be resolved?
For the Norton Team ...you should be ashamed of yourselves
I've unistalled NIS 2010......and installed Comodo Internet Security 4....for FREE......!!!
I will never use NORTON PRODUCTS AGAIN;)
sss20 wrote:For the Norton Team ...you should be ashamed of yourselves
I've unistalled NIS 2010......and installed Comodo Internet Security 4....for FREE......!!!
I will never use NORTON PRODUCTS AGAIN;)
I do not (yet) fell as strongly as this but Norton, when?
