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I have recently renewed my Norton 360 subscription for another 2 years and a newer version has been installed.
It is causing problems when the computer is started – I noticed that when trying to open any program response was very slow and often resulted in the program “not responding”.
I then noticed that the disk activity LED was fully lit (just like the power LED !!!).
By using Windows Resource Monitor I could see in Overview/Disk section that there were pages of instances of NortonUI.exe running that were accessing folder and files on my computer.
This resulted in Disk activity reading 100 MB/sec, sometimes 1 GB/sec, and this continues sometimes for over 30 minutes, during which time the computer is not really usable.
All this activity I believe is Norton doing scans as it seems the same as when I do a full scan which takes around 45 minutes.
I have used Norton for over 2 years and never noticed this before, it has only just started with the new version.
Has anyone any idea how I can stop this from happening ?
Also, this morning when I switched on I was greeted with a message “All of your protection is disabled. Enter your Product Key”. I did this and all was OK except for another wait while Norton hogged the disk drives again.
Any assistance on curing this issue will be much appreciated.
Regards,
Nick.
Product & version number: Norton 360 Premium.
OS details: Windows 7 Pro
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