Detailed description:
I’ve been having issues suddenly being unable to RDP between laptops in my home on my private network. Just discovered network is listed as Public. I change it to Private and find that after a reboot, it reverts back to Public. Windows Firewall says it’s controlled by Norton so I’m guessing it’s being caused by Norton 360.
Product & version number:
Norton 360 (unable to locate a version)
OS details:
Windows 11 Pro
What is the error message you are seeing?
No error - just finding network changing to Public which prevents seeing other devices on network as well as prohibiting RDP
If you have any supporting screenshots, please add them:
Thanks for the reply Peter.
I’ve searched the entire page and these is no Apply or Save anywhere. Win11 is quite a learning curve from earlier versions.
I’m now having the same problem in Norton 360 version 25.4.10068.1594. I searched for Network Trust and wound up at Security/Advanced/Smart Firewall. All my networks are listed with a slider to set them to public or private, but no dropdown to set a trust level. Where do I find that option in this version of N360? Thank you.
In norton 360 main window you will see the message “We set your network to public” and a button to change the network to private. Click the button and wait, the notification will go away. The issue is Windows “remembers” the prior networks settings as public and you must go into Windows Wifi settings, saved networks and click “forget” on the Wi Fi network you are trying to connect to and then reconnect. This should resolve the issue.
