Norton 360 pop up ad for Utilities re broken registry items

Running Norton 360 on Windows 10 19042.1348 on HP Slim Desktop and just got one of the Norton pop up message ads -- I pretty much ignore them -- that said I had 13 broken registry items and should buy & run Norton Utilities to repair.   IS THIS FOR REAL?  Is Norton 360 checking my registry for broken items?  Anyway running Windows Disk Clean Up, System File Checker, and DISM are options other than Norton Utilities to make registry repairs.  Thanks for any information and advice. 

rob.4:

bjm_  --  WOW !!!   I certainly did not mean to send you down so deep a rabbit hole.  
Thanks for trying to find out the answer . . . an answer Norton seems unable or unwilling to provide.
I plan to just keep checking on the registry issues in Norton Security History and use Windows DISM tool and System File Checker to fix any issues from time to time.  I am not now (nor was I) experiencing any performance issues with my PC.  I will keep in mind the option to do a new, clean install of my Norton 360 should I think doing so will help.  So far no new registry issues reported in Norton Security History since 7PM Dec 21, nearly 5 days ago.

my understanding:
Registry Cleaner is available only in Norton Utilities Ultimate
Registry Cleaner is not available in Norton Utilities Premium
Registry Cleaner is not available in Norton 360 products 

my Norton 360 Smart Scan does not report Registry issues, at this time. 
my Norton 360 Security History does not report Registry Cleanup events, at this time. 

Thank you.  I was having trouble accessing my administrative settings; thought I was blocked.  This walk-through worked and I turned off the notification setting.  Thought I had done that a long time ago.  Maybe subscription renewal turned it back "on?"

I'm still

rob.4:

bjm_  --  WOW !!!   I certainly did not mean to send you down so deep a rabbit hole.  
Thanks for trying to find out the answer . . . an answer Norton seems unable or unwilling to provide.

We're trying to find out why? Registry issues needing attention: #
https://community.norton.com/en/forums/registry-problem-0 

We're trying to find out why -> Norton 360 -> Security History -> Registry Cleanup


We're trying to find out what Norton 360 engine/feature/function/process populates Security History > Registry Cleanup events?

We're trying to find out why 10 Chat Sessions ended unexpectedly.  

bjm_  --  WOW !!!   I certainly did not mean to send you down so deep a rabbit hole.  
Thanks for trying to find out the answer . . . an answer Norton seems unable or unwilling to provide.
I plan to just keep checking on the registry issues in Norton Security History and use Windows DISM tool and System File Checker to fix any issues from time to time.  I am not now (nor was I) experiencing any performance issues with my PC.  I will keep in mind the option to do a new, clean install of my Norton 360 should I think doing so will help.  So far no new registry issues reported in Norton Security History since 7PM Dec 21, nearly 5 days ago.
Thanks again. 

Norton 360 clean install - let's see what happens
png_13224.png

Dear name removed,
During our chat session #removed  the connection with your computer was lost and it was therefore not possible to properly conclude the support session.
We apologize for the inconvenience this may have caused.

Please feel free to contact us once more by chat in order to talk with a Norton agent. We would like to inform you that filling in the contact form is not equivalent with contacting Norton product support. Once you complete the form with the information requested click the Save button and you will be invited to start chatting with a Norton representative.

Our chat contact details and hours of operation are as follows:
Chat: http: //www. norton. com/chat
Hours:  24x7 chat support

We offer the best support when you are at your device with a Norton Product installed, when you contact us.

Our Support Portal   http: //www. norton. com/support/
also offers a lot of information that can help you resolve any issues.

Thank you for your patience.
Best Regards,
Norton Support
Thank you for choosing Norton
 

 

Kate|6:27 PM

Hello name removed My name is Kate and I am a virtual assistant. In case we get disconnected or you need to reference this conversation, your case number is #removed

Kate|6:27 PM

I understand that you are looking to cancel your automatically renewing subscription. Is that correct?

6:27 PM

No

Kate|6:27 PM

What are you looking for assistance with today?

6:27 PM

Help with an error

Kate|6:27 PM

Can you please tell me the EXACT error message you are seeing?

6:28 PM

How may I turn off Norton 360 Registry Cleanup?

Kate|6:28 PM

Hmm, I didn't quite get that. Let's try this another way. Please tell me a little bit more about the type of error you are encountering.

Kate|6:28 PM

VPN error

Download or Install error

Live update error

Error opening Norton on Windows

Something else

Kate|6:28 PM

Or if you would like to give me the exact error message your are seeing, please click 'Enter error message' below

6:28 PM

Enter Error message or Error code

Kate|6:28 PM

Ok. Please enter the error message or code that you are seeing.

6:28 PM

How may I turn off Norton 360 Registry Cleanup?

Kate|6:28 PM

I am having some technical challenges. Let me transfer you to an agent for further assistance.

6:31 PM

Do you know what Norton 360 engine/feature generates Security History > Norton 360 > Registry Cleanup events?

6:34 PM

How may I turn off Norton 360 Registry Cleanup?

6:37 PM

Why does Norton 360 Security History populate Registry Cleanup events?

You are now chatting with name removed

You have been transferred to queue security windows-english

You are now chatting with name removed

6:47 PM

Hello

name removed|6:47 PM

Welcome to NortonLifeLock Member Services & Support name removed. My name is name removed. I would like to apologize for the long wait time you had to experience. We are receiving a high number of chats at the moment and we are working on reducing the queue time as soon as possible. While I am reading through your case details, could you please provide your active email address? I apologize for asking it again.

6:47 PM

email removed

name removed|6:49 PM

Thank you. If in the future you need to contact us again, please use the same email address. This way we can keep track of your case and assist you quicker.

name removed|6:49 PM

Please take note of case number #removed for future reference. You can contact us back with this same number if this chat session is disconnected.

name removed|6:50 PM

Please do not worry at all and leave everything to me as you are a valuable customer I will take 100% ownership of your case and help  you to resolve your concern as quickly as possible, please accept my deepest apologies for any hassle caused to you.

6:54 PM

case number #removed has numerous Chat sessions...all sessions ended unexpectedly with notice to please close this chat and create a new chat to continue

6:55 PM

I've closed and created new chat sessions numerous times.

name removed|57 PM

I can understand your concern however let me inform you that Norton do not have any feature of registery clean up in do have a feature of disk clean up.

6:57 PM

Okay....then why does Norton 360 Security History populate Registry Cleanup events?

7:01 PM

Please see > https://community.norton.com/en/comment/8518405#comment-8518405

name removed|7:01 PM

As Norton runs in the background and it do evaluates the threats to the device and that the reason it just provides you the notification, in this case if you wish I will share you the steps to disable the notification from my end.

7:02 PM

I have Special Offer Notifications Off as I also have Norton Tune Up features Off.

name removed|7:03 PM

May I know if you have turn off the "Community Watch" feature?

7:03 PM

I have NCW On

7:03 PM

Please see > https://community.norton.com/en/comment/8518405#comment-8518405

7:04 PM

I have Norton Community Watch On.

name removed|7:05 PM

I would recommend you that please turn it off.

7:06 PM

Wow...and turning NCW Off will stop Registry Cleanup events populating to Security History?

7:06 PM

Do you know what Norton 360 engine/feature generates Security History > Norton 360 > Registry Cleanup events?

name removed|7:09 PM

Yes as I have told that Norton runs in the background and it does clear the mallicious sities and that the reason you are getting the pop-ups.

7:09 PM

I am not getting pop-ups.

7:10 PM

Please see > https://community.norton.com/en/comment/8518405#comment-8518405

7:12 PM

What Norton 360 engine/feature/function generates Security History > Norton 360 > Registry Cleanup events?

name removed|7:13 PM

Yes I have checked the same as your Norton just informing you as it is running in background.

7:14 PM

Please > what is running in the background?

7:15 PM

Please what generates Registry Cleanup events....for example:

7:15 PM

Category: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/23/2021 3:29:47 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1

The chat has ended unexpectedly, please close this chat and create a new chat to continue

7:30 PM

Norton just informing you as it is running in background.

The chat has ended unexpectedly, please close this chat and create a new chat to continue

7:31 PM

What is running in the background populating Registry Cleanup events?

The chat has ended unexpectedly, please close this chat and create a new chat to continue

Kate|6:08 PM

Hello name removed My name is Kate and I am a virtual assistant. In case we get disconnected or you need to reference this conversation, your case number is #removed

Kate|6:08 PM

I understand that you are looking to cancel your automatically renewing subscription. Is that correct?

6:08 PM

No

Kate|6:08 PM

What are you looking for assistance with today?

6:08 PM

Help with an error

Kate|6:08 PM

Can you please tell me the EXACT error message you are seeing?

6:09 PM

How may I turn off Norton 360 Registry Cleanup?

Kate|6:09 PM

Hmm, I didn't quite get that. Let's try this another way. Please tell me a little bit more about the type of error you are encountering.

Kate|6:09 PM

Or if you would like to give me the exact error message your are seeing, please click 'Enter error message' below

Kate|6:09 PM

Enter Error message or Error code

6:09 PM

Something else

Kate|6:09 PM

Could you briefly describe what you are looking for assistance with today?

6:09 PM

How may I turn off Norton 360 Registry Cleanup?

Kate|6:09 PM

I understand. My apologies for being unable to assist you with this. I am transferring you to a specialist for further assistance.

You are now chatting with name removed

6:09 PM

ok

name removed|6:09 PM

Welcome to NortonLifeLock Member Services & Support name removed. My name is name removed. I would like to apologize for the long wait time you had to experience. We are receiving a high number of chats at the moment and we are working on reducing the queue time as soon as possible. While I am reading through your case details, could you please provide your active email address? I apologize for asking it again.

6:10 PM

email removed

name removed|6:10 PM

Thank you. If in the future you need to contact us again, please use the same email address. This way we can keep track of your case and assist you quicker.

name removed|6:10 PM

Please take note of case number #removed for future reference. You can contact us back with this same number if this chat session is disconnected.

6:11 PM

ok

name removed|6:11 PM

It's really important to us to help you with this query. I will do everything I can to resolve it for you.

name removed|6:13 PM

May I place you on hold for a few minutes so that I can investigate further?

6:13 PM

ok

name removed|6:17 PM

May I know if you are getting this option in Norton utilities or on your Norton 360 product ?

name removed|6:17 PM

Thank you for waiting, I appreciate your time and patience.

6:17 PM

Norton 360

6:18 PM

https://community.norton.com/en/forums/norton-360-pop-ad-utilities-re-broken-registry-items

name removed|6:19 PM

If you want to remove those registry files or repair  then we have Norton Utilities Ultimate to purchase.

6:20 PM

name removed|5:38 PM
Registry Cleanup is a feature of Norton which clears the bad registries of the programs installed on your PC so that your PC will work at its best performance and your all the programs should work well.

name removed|6:20 PM

Yes, this is feature, if available in Norton Utilities Ultimate

6:20 PM

How may I turn off Norton 360 Registry Cleanup?

name removed|6:20 PM

If you do not want to have the suggestion regarding this, then you can turn off the special notifications

6:21 PM

I have Special Offer Notifications Off.

6:21 PM

Category: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/23/2021 3:29:47 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1

The chat has ended unexpectedly, please close this chat and create a new chat to continue

6:22 PM

Do you know what Norton 360 engine/feature generates Security History > Norton 360 > Registry Cleanup events?

The chat has ended unexpectedly, please close this chat and create a new chat to continue

Chat Interaction

You are now chatting with name removed

name removed|5:19 PM

Welcome to NortonLifeLock Member Services & Support name removed. My name is name removed. I would like to apologize for the long wait time you had to experience. We are receiving a high number of chats at the moment and we are working on reducing the queue time as soon as possible. While I am reading through your case details, could you please provide your active email address? I apologize for asking it again.

5:19 PM

email removed

name removed|5:20 PM

Thank you. If in the future you need to contact us again, please use the same email address. This way we can keep track of your case and assist you quicker.

5:20 PM

ok

name removed|5:20 PM

Please take note of case number #removed for future reference. You can contact us back with this same number if this chat session is disconnected.

5:20 PM

ok

name removed|5:21 PM

Please do not worry as you are connected with me now. I will make sure, I will provide you sufficient support information by the end of this chat session.  

5:31 PM

I'm curious. Why does Norton 360 Security History have Registry Cleanup events.

name removed|5:34 PM

I will surely help you with the information.

5:35 PM

Do you know what Norton 360 engine/feature generates Security History > Registry Cleanup events?

name removed|5:38 PM

Registry Cleanup is a feature of Norton which clears the bad registries of the programs installed on your PC so that your PC will work at its best performance and your all the programs should work well.

name removed|5:38 PM

So, in the history of Norton, it keeps he records of them, so that you can check what actions are done by Norton there.

5:39 PM

Are you able to open a link to Norton Community thread?

5:41 PM

https://community.norton.com/en/forums/norton-360-pop-ad-utilities-re-broken-registry-items

5:44 PM

can you open Community thread from your workstation?

Nidhi A|5:44 PM

Yes, I have checked this link from my end and it has shared the information regarding that.

5:45 PM

Previously, under this case number Support told me that Norton 360 does not clean registry.  I was told Norton Utilities clear registry.  Not Norton 360.

5:45 PM

Category: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/23/2021 3:29:47 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1

The chat has ended unexpectedly, please close this chat and create a new chat to continue

5:46 PM

What Registry issues need attention?

The chat has ended unexpectedly, please close this chat and create a new chat to continue

png_13174.png

Norton Support - Phone follows similar script as Norton Support - Chat.

Norton Support - Phone does not answer:
What Norton 360 engine/function/feature generates Registry Cleanup events?

Norton Support - Phone wants remote access.
Norton Support - Phone does not know why:
The chat has ended unexpectedly, please close this chat and create a new chat to continue

I've received email for every "chat has ended unexpectedly"
During our chat session #removed  the connection with your computer was lost and it was therefore not possible to properly conclude the support session.
We apologize for the inconvenience this may have caused.

Please feel free to contact us once more by chat in order to talk with a Norton agent. We would like to inform you that filling in the contact form is not equivalent with contacting Norton product support. Once you complete the form with the information requested click the Save button and you will be invited to start chatting with a Norton representative.

Our chat contact details and hours of operation are as follows:
Chat: http: //www. norton. com/chat
Hours:  24x7 chat support

We offer the best support when you are at your device with a Norton Product installed, when you contact us.
Our Support Portal   http: //www. norton. com/support/
also offers a lot of information that can help you resolve any issues.
Thank you for your patience.
Best Regards,
Norton Support


Norton Support - Phone will escalate my chat session #removed 

I'll post back progress.   

Kate|4:05 AM

Hello name removed My name is Kate and I am a virtual assistant. In case we get disconnected or you need to reference this conversation, your case number is #removed

Kate|4:05 AM

I see you are looking for some help with downloading or installing protection on your device. Is that correct?

4:05 AM

No

Kate|4:05 AM

What are you looking for assistance with today?

4:05 AM

Help with an error

Kate|4:05 AM

Can you please tell me the EXACT error message you are seeing?

4:05 AM

Registry Cleanup events

Kate|4:05 AM

Hmm, I didn't quite get that. Let's try this another way. Please tell me a little bit more about the type of error you are encountering.

Kate|4:05 AM

VPN error

Download or Install error

Live update error

Error opening Norton on Windows

Something else

Kate|4:05 AM

Or if you would like to give me the exact error message your are seeing, please click 'Enter error message' below

4:05 AM

Enter Error message or Error code

Kate|4:05 AM

Ok. Please enter the error message or code that you are seeing.

4:06 AM

Registry Cleanup

Kate|4:06 AM

I am having some technical challenges. Let me transfer you to an agent for further assistance.

You are now chatting with name removed

name removed|4:06 AM

Welcome to NortonLifeLock Member Services & Support name removed. My name is name removed. I would like to apologize for the long wait time you had to experience. We are receiving a high number of chats at the moment and we are working on reducing the queue time as soon as possible. While I am reading through your case details, could you please provide your active email address? I apologize for asking it again.

4:07 AM

email removed

name removed|4:07 AM

Hello, thanks for sharing the e-mail address.

name removed|4:08 AM

Please take note of case number #removed for future reference. You can contact us back with this same number if this chat session is disconnected.

name removed|4:08 AM

My apologies for any inconvenience caused. Do not worry, will do my best to resolve this for you.

name removed|4:08 AM

As I can check in my system you have an active subscription of Norton 360 Deluxe is good for 5 devices and best till Aug 6, 2022.

4:09 AM

What Norton engine/function/feature generates Registry Cleanup events?

name removed|4:09 AM

Also as you stated above you are facing issue with Norton 360 Security History render Registry Cleanup events, may I know if that is correct.

name removed|4:09 AM

Thanks for sharing the concern.

4:09 AM

What Norton 360 engine/function/feature generates Registry Cleanup events?

name removed|4:09 AM

name removed, I can connect to your computer to further diagnose your concern while you sit back and watch. This is a secure connection, and no personal information will be accessed. If at any point you are concerned, you can disconnect me by clicking on the [End] button. Would you like to proceed?

4:09 AM

No

4:09 AM

What Norton 360 engine/function/feature generates Registry Cleanup events?

4:10 AM

for example:
Category: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/23/2021 3:29:47 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1

The chat has ended unexpectedly, please close this chat and create a new chat to continue

Category: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/23/2021 3:29:47 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/23/2021 3:20:56 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/21/2021 3:10:37 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/21/2021 2:54:27 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/20/2021 4:52:10 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/20/2021 12:00:56 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/20/2021 11:00:35 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/20/2021 4:10:45 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1

rob.4:

Running Norton 360 on Windows 10 19042.1348 on HP Slim Desktop and just got one of the Norton pop up message ads -- I pretty much ignore them -- that said I had 13 broken registry items and should buy & run Norton Utilities to repair.   IS THIS FOR REAL?  Is Norton 360 checking my registry for broken items?  
png_13147.png

@rob.4 

https://community.norton.com/en/comment/8518245#comment-8518245

 

https://community.norton.com/en/comment/8518308#comment-8518308

Kate|4:39 PM

Hello name removed My name is Kate and I am a virtual assistant. In case we get disconnected or you need to reference this conversation, your case number is #removed

Kate|4:39 PM

I see you are looking for some help with downloading or installing protection on your device. Is that correct?

4:39 PM

No

Kate|4:39 PM

What are you looking for assistance with today?

4:39 PM

Manage my subscription

Kate|4:39 PM

I can definitely help with that. What specifically are you looking to do with your subscription?

4:39 PM

Something else

Kate|4:39 PM

Could you briefly describe what you are looking for assistance with today?

4:40 PM

Do you know what Norton 360 engine generates Security History > Registry Cleanup events?

Kate|4:40 PM

I understand. My apologies for being unable to assist you with this. I am transferring you to a specialist for further assistance.

You are now chatting with name removed

name removed|4:40 PM

Welcome to NortonLifeLock Member Services & Support name removed. My name is name removed. I would like to apologize for the long wait time you had to experience. We are receiving a high number of chats at the moment and we are working on reducing the queue time as soon as possible. While I am reading through your case details, could you please provide your active email address? I apologize for asking it again.

4:41 PM

email removed

name removed|4:41 PM

Thank you. If in the future you need to contact us again, please use the same email address. This way we can keep track of your case and assist you quicker.

name removed|4:42 PM

Please take note of case number #removed for future reference. You can contact us back with this same number if this chat session is disconnected.

name removed|4:44 PM

I am really sorry but Registry Cleanup events   feature is not available in Norton 360 Deluxe. It is a feature of Norton Utilities.

4:45 PM

then why does my Norton 360 Security History report Registry Cleanup events?

name removed|4:48 PM

I will surely help you with the concern. In this case, if you wish I can connect to your device remotely so  that I will be able to check the issue on your device and help you  with this accordingly, please be assured this is a secure way of  connecting.   If at any point you are concerned, you can disconnect me by clicking on the [End] button. Would you like to proceed?

4:48 PM

Do you know what Norton 360 engine generates Security History > Registry Cleanup events?
for example:
Category: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/21/2021 3:10:37 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1

The chat has ended unexpectedly, please close this chat and create a new chat to continue

Kate|4:05 PM

Hello name removed My name is Kate and I am a virtual assistant. In case we get disconnected or you need to reference this conversation, your case number is #removed

Kate|4:05 PM

I see you are looking for some help with downloading or installing protection on your device. Is that correct?

4:05 PM

No

Kate|4:05 PM

What are you looking for assistance with today?

4:05 PM

Help with an error

Kate|4:05 PM

Can you please tell me the EXACT error message you are seeing?

4:05 PM

Do you know what Norton 360 engine generates Security History > Registry Cleanup events?

Kate|4:05 PM

Hmm, I didn't quite get that. Let's try this another way. Please tell me a little bit more about the type of error you are encountering.

Kate|4:05 PM

Or if you would like to give me the exact error message your are seeing, please click 'Enter error message' below

Kate|4:05 PM

Enter Error message or Error code

4:05 PM

Something else

Kate|4:05 PM

Could you briefly describe what you are looking for assistance with today?

4:05 PM

Do you know what Norton 360 engine generates Security History > Registry Cleanup events?

Kate|4:05 PM

I understand. My apologies for being unable to assist you with this. I am transferring you to a specialist for further assistance.

You are now chatting with name removed

name removed|4:05 PM

Welcome to NortonLifeLock Member Services & Support name removed. My name is removed. I would like to apologize for the long wait time you had to experience. We are receiving a high number of chats at the moment and we are working on reducing the queue time as soon as possible. While I am reading through your case details, could you please provide your active email address? I apologize for asking it again.

4:06 PM

email removed

name removed|4:07 PM

Thank you. If in the future you need to contact us again, please use the same email address. This way we can keep track of your case and assist you quicker.

name removed|4:07 PM

Please take note of case number #removed for future reference. You can contact us back with this same number if this chat session is disconnected.

name removed|4:07 PM

It's really important to us to help you with this query. I will do everything I can to resolve it for you.

4:09 PM

Do you know what Norton 360 engine generates Security History > Registry Cleanup events?
for example:
Category: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/21/2021 3:10:37 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1

The chat has ended unexpectedly, please close this chat and create a new chat to continue

png_13143.pngCategory: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/21/2021 3:10:37 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/21/2021 2:54:27 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/20/2021 4:52:10 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/20/2021 12:00:56 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/20/2021 11:00:35 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/20/2021 4:10:45 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
 

this is as far as I get 10 times


Support | 8:31 PM

I apologize for the inconvenience and will do my best to assist you. Could you please elaborate your concern?

8:31 PM

Do you know what Norton 360 engine generates Security History > Registry Cleanup events?
for example:
Category: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/20/2021 12:00:56 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1