8th time
15 minutes = no response
and with typing "Hello" ->
The chat has ended unexpectedly, please close this chat and create a new chat to continue
6th time
Maybe, I'll try again another time.
@rob.4
I tried 5 times to ask Support about Registry Cleanup events.
Each time: The chat has ended unexpectedly, please close this chat and create a new chat to continue
more "Registry issues found"
Category: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/20/2021 12:00:56 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/20/2021 11:00:35 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/20/2021 4:10:45 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
I have "Registry issues found"
Category: Registry Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result
12/19/2021 4:32:23 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/19/2021 4:21:38 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/17/2021 10:11:58 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
12/16/2021 11:06:23 AM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1
bjm_ Thanks again for the reply. Even though this is not a big deal, really helps just to discuss. And thanks for the links.
My "Performance Alerting" was and is set to Log Only. I found that the registry issue messages were legit and are reported in my Norton Security History -- attached image shows 13 registry issues. For some reason, since Dec 16, Norton is still finding registry issues even after my Windows System File Checker made registry repairs on Dec 17. I will try running Windows System File Checker again.
---
Just ran the DISM Tool and then the System File Checker again -- all seems OK, see attached image.
So I hope Norton does not see any more registry issues. Not sure if/how how Norton will report these repairs made by Windows.
Thanks again.
rob.4:But I would like to know whether or not any of these Norton pop-ups display actual REAL information about my PC.
@rob.4
Sorry, I don't know. I've not seen your Norton "pop-ups" nor know your machine.
On my machine "Performance Alerting" is set to Log Only.
https://support.norton.com/sp/en/us/norton-360/current/solutions/v36700888
Maybe, your "Performance Alerting" is set to On. I don't know.
On my machine. Norton "pop-ups" with Special Offer Notifications On were mostly adverts.
I say mostly because on occasion I do see what I feel is a legit Norton "pop-up"....for example:
I feel Important/Service Notifications are legit/reminders. Just me.
I know users do not like Important/Service Notifications.
Please review: How do I get rid of Norton Popups
https://community.norton.com/en/forums/how-do-i-get-rid-norton-popups
Caveat: I see fewer Norton marketing/advert "pop-ups" with Special Offer Notifications Off. I know how to quiet Norton, if needed. Just me.
https://support.norton.com/sp/en/us/norton-360/current/solutions/v15462179
rob.4:
But I would like to know whether or not any of these Norton pop-ups display actual REAL information about my PC.
Sorry, I don't know.
Caveat: I want Category 1 notifications. I want Background Tasks notifications. I have Special Offer Notifications Off. I don't see enough Category 3 notifications to be annoyed. Just me.
user @Froederick "pop-ups" category
https://community.norton.com/en/comment/8516319#comment-8516319
as always, your mileage may vary
bjm_ Thanks much for the reply. Special Offer Notifications was set to ON.
I got another advert-notice-pop-up today that claimed my PC was running slow.
What bothers me is when Norton advertisements purport that my Norton 360 has found something wrong with my PC and that I need another Norton product to fix the problem. I seriously doubt that my Norton 360 in any way generates these advertisements, but maybe I am wrong and should take the notice-adverts seriously. Anyway, I did run Windows System File Checker, which found and fully repaired all registry errors (although not telling me how many). I created a restore point and all seems well -- which was seemingly the case before doing so.
I just now turned Special Offer Notifications to OFF. From your review links, this may or may not help.
But I would like to know whether or not any of these Norton pop-ups display actual REAL information about my PC.
Thanks again.
Curious, do you have Special Offer Notifications On or Off?
With Special Offer Notifications Off. I see fewer Norton advert pop-ups.
for example: Smart Scan with Special Offer Notifications Off
Smart Scan with Special Offer Notifications On
View Solution calls Norton advert pop-ups. 
Note: Special Offer Notifications Off does not stop all Norton pop-ups.
Please review:
- https://community.norton.com/en/forums/norton-popups-3
- https://community.norton.com/en/forums/how-get-rid-norton-ad-after-smart-scan
- https://community.norton.com/en/forums/special-offers-coming-through-even-though-disabled
Norton device security Administrative Settings have defaults that maximize protection and performance for most users. In rare circumstances, you may want to customize settings for certain features and automated tasks.
ACCESS ADMINISTRATIVE SETTINGS
Open your Norton device security product.
<p>If you see the <strong>My Norton</strong> window, next to <strong>Device Security</strong>, click <strong>Open</strong>.</p> </li> <li> <p>In the Norton product main window, click <strong>Settings</strong>.</p> </li> <li> <p>In the <strong>Settings</strong> window, click <strong>Administrative Settings</strong>, then view or change the default settings:</p> </li>
Special Offer Notification: When On, your Norton product notifies you about promotions, discounts, or special deals.
https://support.norton.com/sp/en/us/norton-360/current/solutions/v19213721
