Norton blocking printer

[Al_Watson]

Where in N 360 are the settings to allow devices. I’ve googled it but the options are not what show in my N360 app.

I think my Norton is blocking our network printer as none of the laptops connected to the network can now see the printer, and HP Smart shows it offline although in the printer console it shows a valid IP Address. We can’t see the printer in the Modem DHCP Reservations or the Device Table.

This all was working until late last week when the printer became “offline”.

[peterweb]

If you are using the VPN in 360, this is what you need to try. Click on Privacy on the left of the 360 screen, and then click on Open in the VPN section. Click on the Settings tab and scroll down to the setting for Access Local Devices with VPN. Turn that on and test.