Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.
Issue abstract:
Detailed description:
Product & version number:
OS details: Windows 10
What is the error message you are seeing? No error just not displaying website properly or blocking it
If you have any supporting screenshots, please add them:
Hello @Ken_Phillips
Care to share website domain name/address (space name to break link)
Learn more about <Norton 360> Safe Web [here]
False Positive and False Negative Submissions Portal [here]
espncricinfo com
goodreads com
bt com
for example
They work fine when I turn off Norton.
Thanks for your help
Don’t think so - how can I tell?
==========================================================
Please share more info regarding:
supporting screenshots:
Norton product & version number:
My version of Norton only shows Safecam on the privacy screen.
I have, and I don’t know why, Norton for Gamers - I don’t nor ever have done gaming - is this an issue?
Norton version number?
did you migrate from BullGuard to Norton?
what’s your geo-location/country
Norton 360 for Gamers includes VPN
https://us.norton.com/products/norton-360-for-gamers
Maybe, your legacy Norton GO
https://support.norton.com/sp/en/en/home/current/solutions/v20220928185957303
would be helpful is you’d post screenshot
I can’t see the version number, and have to log off now for today.
I did migrate from BullGuard
UK
Thanks again for your help I will pick this up tomorrow
Norton GO - UK does not include VPN nor SafeCam except Norton GO Platinum includes VPN & Safe Cam as per
https://support.norton.com/sp/en/gb/home/current/solutions/v20220928185957303
were my subscription - I’d ask Norton support how former BullGuard users can transition to Norton 360.
Thank you for your help - you have indirectly helped; in looking for my version number I went through several of the options in Norton, and found one about updating applications. There was one for Chrome, which I applied and so far the symptoms have disappeared.
I can assure you that Norton was blocking those websites (only in Chrome), When I turned it off, the websites all behaved correctly.
Again, I am very grateful for your kind help
Best wishes
This has recurred.
How do I upload a screen shot? It tells me I can’t embed items.
Please try uploading image to https://postimages.org/
Please try copy Direct link: and paste (space characters to break link) with your message.
for example:
https: //i. postimg. cc/FRDnZ2Zr/png-20065. png
or try Preformatted text </> to break link
https://i.postimg.cc/FRDnZ2Zr/png-20065.png
https: //i. postimg. cc/gJj80FsW/Screenshot-2025-02-16-204235.jpg
https://i.postimg.cc/gJj80FsW/Screenshot-2025-02-16-204235.jpg
Please review…may be related:
https://community.norton.com/t/website-loading-issue-since-installed-norton/240384
are you v25.1.9816 ?
If your Norton is not working as expected after you’ve tried Reset to Default & Repair Norton & clean re-install Norton 360…then…reach out to Norton support.
Norton Community is primarily user-to-user “working” product help.
Thank you.
I will contact Norton.
(I am running the latest version)
Once again, I am grateful for your kind help
bye
