Norton displays annoying popup many times

Issue abstract: Norton displays annoying popup many times

Detailed description: Norton displays annoying popup many times.

Please tell me how to stop this annoying popup!

Product & version number: Norton 360

OS details: Windows 11

What is the error message you are seeing?

<<<Special offer for those who see this message.
Register for the automatic renewal service here.
Enjoy special prices on movies, travel, and other services.
Learn how to register for Reloclub [free].
You will receive an email notification approximately 15 days
after signing up for the automatic renewal service.
(Register)>>>

If you have any supporting screenshots, please add them:

1 Like

@user7988 These settings are the only ones available within the Norton suite and do not block the built in notification for special offers. Norton marketing has those intentionally baked in and cannot be be disabled.

SA

1 Like

I have already configured the following settings but
annoying popup is appeared many times.

If this is a free software, I understand advertisement is displayed.
But I spent money for years to use Norton.
Why they displayed annoying popup and no setting menu exists?

I understand 100%. Unfortunately, I do NOT work for Norton, therefore, I am not privy to why they do or don’t do certain things anymore with their products. These annoyances, are a designed part of the products now, having been that way for a long time, just getting worse and worse. So the answer as to “why” is simply marketing. Users have posted across the old forums and here on the new for ages about this exact issue, for it to only be ignored.

SA

And here is the source found right in the Norton settings:

SA

fwiw ~ as I recall:
Norton (marketing) popups (may) have “Don’t show again”…under the X.
Maybe, “Enjoy special prices on movies, travel, and other services” …popup has “Don’t show again”…under the X. Maybe not…

for example:

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In app ads
https://community.norton.com/t/in-app-ads/438431

Hello @user7988

Today, the same advertisement popup was displayed.

I tried to see the “Don’t show again” under the X,
but no menu displayed under the X.

(Mouse movement and right click on the X but nothing displayed,
and left click closed the popup.)

So, I understood the information of bjm is not true for this case.

Reloclub?
Norton is marketing Relo Club?
Do you run Norton Private Browser?
Norton Private Browser has Coupons extension Pre-installed by NortonLifeLock Inc

Norton popups may / may not have “Don’t show again” “Remind me later” “etc.”…under the X

@bjm

Sorry I don’t understand English well.

Are you saying that “I didn’t told popups have “Don’t show again” under the X.” ?

If so, you are true …

1 Like

I don’t use Norton Private Browser.

1 Like

I believe you…you’re not finding “Don’t show again” under the X
I do not recall Reloclub or Relo Club popup.

Norton popups may / may not have “Don’t show again” “Remind me later” “etc.”…under the X

Oh okay…so, Reloclub or Relo Club is not related to Coupons extension with Norton Private Browser.
Thanks

It seems that Norton is partnering with Relo Club.

https://www.club-off.com/norton/

1 Like

Ahh…Thanks!
So, Relo Club is Rilo Club is Cluboff?
*Norton License Benefits by Cluboff is a service provided by Rilo Club Co., Ltd.

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AI Mode
Norton has a partnership with Relo Club (also known as the AARP Relocation program) to offer AARP members access to Norton and LifeLock products as a member benefit.

Through this program, eligible AARP members can access Norton’s cybersecurity and identity theft protection services, such as Norton 360 with LifeLock, often with exclusive offers or benefits.

Key aspects of the relationship:

  • Member Benefit: Norton products, including LifeLock identity theft protection, are offered as a specific benefit to AARP members through the Relo Club program.
  • Exclusive Offers: The program provides AARP members with special pricing or enhanced features that may not be available to the general public.
  • Comprehensive Protection: Members can get access to features like antivirus, a secure VPN, Dark Web Monitoring, and identity restoration support provided by LifeLock experts.

Essentially, Relo Club acts as a channel for AARP to provide its members with vetted and discounted access to Norton’s security and identity protection solutions.

AI Mode may make mistakes

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AI Mode
AARP members can get significant discounts on Norton and LifeLock products through the Relo Club program (which directs users to the main AARP member benefits page for Norton/LifeLock). The specific deals include:

  • Up to 44% off on LifeLock identity theft protection plans (which bundle with Norton 360 security features).
  • Up to $90 off the first year or up to 69% savings on Norton 360 plans (without identity protection).

Specific Plan Features & Potential Pricing

While exact current introductory pricing may vary, general offers include:

  • Discounted Norton 360 with LifeLock Plans: These plans combine antivirus, a secure VPN, password manager, and identity monitoring. A representative introductory price point mentioned in previous offers was around $7.99/month (renews at a higher rate after the first year, e.g., $14.99/month).
  • Comprehensive Protection: The AARP plans often bundle Norton 360’s digital security with LifeLock’s identity theft features, which non-members might have to purchase separately as an add-on.
  • Key Inclusions:
    • Antivirus and Malware Protection.
    • Secure VPN and Password Manager.
    • Dark Web Monitoring and Identity Alert System.
    • Credit Monitoring (typically one-bureau, Equifax, for the basic plan).
    • Up to $1 million in identity theft insurance for lawyers and experts (stolen funds reimbursement varies by plan).

The promotional codes are typically applied automatically when members access the Norton website through the dedicated AARP member benefits portal or by calling a specific phone number provided on the AARP benefits page. Offers are subject to change and terms apply.

AI Mode may make mistakes

Today (2025-11-09), the same annoying popup was displayed.

There is no “Don’t show again” menu under the X.

Contact Chat Support and Norton Phone Number (related notes here)

-----------------------------------------------------------

Please step thru Norton Support here to reach Norton Chat agent.

  1. Verify registered email address with one-time passcode sent to your email account.
  2. AI agent “How can I help you today?”
  3. Type your message
  4. AI agent offers preset solutions.
  5. AI agent “Do you need assistance with anything else?”
  6. Type your message
  7. AI agent “How may I be of assistance to you today?”
  8. Type your message
  9. AI agent “In a few words, could you let me know how I can help you today?”
  • type “agent” three times to reach a human agent

-----------------------------------------------------------------------------------

Explore other contact methods →

View phone number → Select your country:

  1. AI agent requests verification code:
  2. AI agent authenticates you.
  3. AI agent “How may I help you today?”.
  4. AI agent offers preset solutions.
  • speak “agent” three times to reach a human agent

-----------------------------------------------------

Contact Chat Support and Norton Phone Number (related notes here)

Thank you bjm.

I connected to human agent and told

1 Like

Hello @user7988
Thanks again for sharing your progress.

I’m curious…why is Norton so persistent (daily) with “Reloclub” marketing popup.
I’m curious…whether “Reloclub” popup is via your Norton 360 client or your Norton account settings?

What (something special) is Norton trying to tell you daily?

I’m curious…do you run Norton 360 Smart Scan - on an automatic schedule?
Promo Offers are baked in to Norton 360 Smart Scan.
fwiw ~ I do not run Norton 360 Smart Scan.

I’m curious…have you reviewed your Norton account Email preferences here

Maybe, (something special) “Reloclub” (daily) popup is based on your Norton account Email preferences.
------------------------------------

We’ll try to call attention by flagging your messages.

I’m curious why Norton insists on being so annoying.

“Reloclub” promo popup needs “Don’t show again” menu under the X
“All” promo popups need “Don’t show again” menu under the X

Today, another popup was displayed.
(Recommendation of Norton private browser)

And, this popup has “Don’t show again” menu under the X.
(right click of X displays the menu.)

So, this is different from Reloclub popup.

Even though, I’m unhappy because I already turned off nortification settings.

You already turned off Send me non-critical app activity alerts & Send me promotional notifications?