For the past day I have been unable to access the internet using Chrome. No matter what site I try, it fails to load the page. I checked with FireFox to have every page I try load successfully. Upon disabling the Smart Firewall and Auto-Protect, I was able to load the pages in Chrome. Not sure why this came about all of a sudden as I don't believe I updated anything on my laptop. I have also tried disabling extensions and clearing my cache, history and cookies.
Something else that had me confused was the fact that I had no problems whatsoever with Chrome on my desktop, which has the same Norton as my laptop as we bought multiple licenses.
If I could please get some help that would be great.
For the past day I have been unable to access the internet using Chrome. No matter what site I try, it fails to load the page. I checked with FireFox to have every page I try load successfully. Upon disabling the Smart Firewall and Auto-Protect, I was able to load the pages in Chrome. Not sure why this came about all of a sudden as I don't believe I updated anything on my laptop. I have also tried disabling extensions and clearing my cache, history and cookies.
Something else that had me confused was the fact that I had no problems whatsoever with Chrome on my desktop, which has the same Norton as my laptop as we bought multiple licenses.
If I could please get some help that would be great.
I have a similar problem with Google Chrome. Since installing the latest version of Norton Internet Security Google Chrome only displays a medium grey page, I cannot even access my favourites, history or google chrome tools. I tried the solution posted above and it had no effect.
I have Norton 360 and only experienced occasionnal blocking upon a sandboxed Chrome which crasshed, but otherwise it's ok! I suggest you erase your chrome apllication in your FW settings (my Chrome is set to "Auto", but just erase it!) in program settings. Then launch your chrome browser, it should be ok!!!
Just renewed my NIS license and downloaded NIS2013 (version 20.1.1.2). NIS is working with Firefox, but Chrome doesn't work (can't access my homepage or anything else)
I just received a pop-up from Norton to try the latest version of internet security (20.1.1.2) and downloaded it (BIG MISTAKE) Now I can't get google chrome to load like the rest of you. I've still got 120 days left on my 2012 subscription and have the disc. Looks like there is no fix, so I'm going to uninstall this version and reload 2012. Needless to say I won't be buying 2013.
I just received a pop-up from Norton to try the latest version of internet security (20.1.1.2) and downloaded it (BIG MISTAKE).....going to uninstall this version and reload 2012. Needless to say I won't be buying 2013.
Hi milo44,
After you get NIS 2012 re-installed, make sure to go into Settings and disable Automatic Download of New Version. Installation files for the 2013 version were downloaded to your computer during idle time(s), and that's why you got the popup prompt for the new version.
After you're set back up, go into Settings > Computer > Updates > Automatic Download of New Version > move slider to Off position > click Apply. This will stop any popup prompts to update until you are ready on your own terms and time. Make sure to disable this setting soon after you are back to the 2012 version.
Still no help other sending some logs over to Norton wich didn't do anything for me. Chrome rarely opens and I have to basically turn NIS off to load a web page. Even then, the only website that seems to work is symantec.com. It is very frustrating that I have to be forced to use a browser that I do not care for because something like this is happening. It would be great if someone could at least run through a few checks with me. Getting frustrated here.. I've reinstalled Chrome twice now and still no dice.
If you've Rapport in the computer then when you open Chrome you can't access anything even the settings, you only get a blank page. Remove Rapport and then check.
I searched my computer for Rapport. No such luck. There is nothing by 'Rapport' on my PC. Is it a program installed along side NIS?
Trusteer Rapport is a program most often offered by online banks. You would probably have had to agree to install it when visiting your banking website.
). Please take a look at it when time permits.