Hello @Robert_Ashcroft, @peterweb, @SoulAsylum
maybe, someone forgot to tell Norton that Norton Utilities Ultimate installs/runs/appears to work on SSD machine
Norton documentation modified 07-Feb-2025
Norton documentation modified 20-Jan-2025
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Norton Chat AI Kate
fwiw ~ by my read: … on Windows 8 and later…Norton Utilities Ultimate calls Microsoft Defragment and Optimize Tool that carries out general optimization to handle various kinds of hard drives, including SSDs. Microsoft Defragment and Optimize Tool is responsible for carrying out disk optimization and disk cleanup during idle time on an SSD drive.
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follow up with Chat Live Agent
after 10 rounds…
Lv1 gave up trying to explain Norton documentation to my satisfaction vs my experience that NUU installs/runs and appears to work on my SSD machine.
Lv1 gave up trying to clarify NUU does not support SSD machines.
Lv1 gave up trying to justify why Norton 360 reports on occasion here…NUU is needed on my SSD machine.
Lv1 gave up trying to answer…what NUU features here specifically work/do not work on SSD machines.
Lv1 will escalate with promised call back from Lv2.
Norton Chat support is as always…by my experience…by the script.