Norton VPN problem: change connection settings option disappeared

[Aleksey_Serov]

I set up Norton on one of my machines a year ago and customized it to my needs. I use VPN all the time and I had to change VPN protocol to “mimic” in the settings of the VPN as only it works normally in my conditions.

Recently I set up Norton on a new machine, I went to the VPN connection setting menu and did not see there this option to change the VPN protocol, it is just not there. So the VPN on this machine is not working normally.

Does anyone know what this might be related to? Reinstalling the program did not help.

[Napoleon]

Some have VPN protocol settings, others don’t, like me, and others had them but they disappeared.

[Napoleon]

@Oldasdirt

Issue abstract: Until a few weeks ago, when I needed to enable the VPN, I could choose from different protocols, now I can not. But on the Samsung S21 installation, the different protocols, WireGaurd, Mimic, OpenVPN, & Automatic, are available to choose from. It’s only a few sites I have needed to use Mimic in order to access those sites. Were these options removed for a Windows 10 version? Can I get that ability back in a setting somewhere?

[Napoleon]

And at the same time, all Norton VPN users with the antivirus protection feature have a protocol switch. WireGuard, by the way, connects there much faster than in Norton 360, where there is no choice of other protocols.