Password manager autofill not working

Norton Password Manager
1

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: Password manager

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

2

I am not receiving an error message; my sites..none of them… are autofilling. I have to copy my username AND my password.

3

fwiw ~ W11 - Chrome

image
image398×315 36.4 KB

Norton Password Manager Autofill and Autosave does not work here

============================

  • Verify Vault Status: Ensure your Norton vault is unlocked. If the vault is locked, the extension cannot access or fill your data.
  • Check URL Matches: Compare the URL of the website you are visiting with the URL saved in your Norton vault. If they do not match exactly, autofill may not trigger.
  • Update and Restart: Ensure the Norton Password Manager extension and your browser (Chrome, Firefox, Edge) are updated to the latest versions. Restarting the browser can often resolve temporary glitches.
  • Disable Conflicting Extensions: Other password managers or ad-blockers can interfere with Norton’s autofill functionality. Try disabling them temporarily to test.
  • Split-Page Logins: Some sites (like banking) use separate pages for username and password. Norton typically supports these but may require you to manually submit the first field before it detects the second.

===========================

Android

  1. Enable Autofill Service: Go to the Norton Password Manager app > Menu > Settings > Autofill and ensure “Autofill passwords” is ON.
  2. Chrome Permissions: In Chrome for Android, go to Settings > Autofill Services and select “Autofill using another service,” then choose Norton Password Manager.
  3. App Compatibility: Norton does not support autofill for every Android app; it prioritizes high-usage apps like social media.

iOS

  1. System Settings: Go to your device Settings > General > AutoFill & Passwords > Password Options. Move the slider to enable Norton Password Manager.
  2. App Settings: Inside the Norton Password Manager app, navigate to Settings and verify that “AutoFill passwords” is set to ON.

Reporting Issues
If autofill continues to fail on a specific website, you can report it directly to Norton:

  • Launch the app, go to Menu > Help > Report An Issue. Select “Problem logging into a website” and provide the URL.

========================

Caveat: Norton Password Manager is not my daily rider
Note: AI sourced content may make mistakes