Password Manager icon has changed

Norton Password Manager
1

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Issue abstract: Icon has changed

Detailed description: Password Manager icon has changed its look. Three out of my four browsers, MS Edge, Chrome, and Norton, display icon as below:

image

Only Firefox displays it as the normal way with the red dot.

Please advise.

Product & version number:

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

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2

Likely different version #

Does orange triangle go away with Sign In + Unlock?

3

No, it does not go away. It is still there after I logout. I am not using it on those three browsers; I only use the password manager with Firefox.

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4

Does the orange triangle go away with Login + Unlock?
image

Norton Password Manager is only installed on Firefox?
Where are you seeing the triangle on those three browsers?

5

Password manager installed on MS Edge, Google Chrome, FireFox, and Norton Browser. I’ve had Manager for years and never before has the icon changed. I don’t know if it safe to use on MS Edge, Google Chrome, and Norton Browser, so I am only accessing it on FireFox.

The icon is visible where it always has been: top right corner in browsers.

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6

On Norton Password Manager:

  • Orange triangle (Chromium browsers like Google Chrome / Microsoft Edge)
    → “Attention / not ready state”
  • Red dot (on Mozilla Firefox)
    → “Inactive / not signed in / vault locked”

So when you sign out and the orange triangle appears again, that’s expected behavior. It’s essentially telling you:

“The extension is present, but your vault isn’t active.”

Why it feels different between browsers

  • Firefox uses a binary indicator (dot = inactive, no dot = active)
  • Chromium uses a warning-style badge (triangle = something needs attention)

Functionally, they’re doing the same job—just different UI language.

The triangle does not necessarily mean something is wrong.
It can simply mean:

  • You’re signed out
  • Vault is locked
  • Autofill is unavailable until you interact
7

This is how the icon appears on the three browsers in question:

image

On FireFox it appears as normal with the red dot.

8

https://community.norton.com/t/password-manager-icon-has-changed/523466/6

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and this is Chrome – Sign In + Unlock
image

9

Is this new? It’s been happening for a week now and never before. How do I restore to the red dot as the warning triangle is not going away.

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10

Compare Chrome/Edge – Norton Password Manager version # and update date.
I’ll imagine they’re not the same as Firefox.

11

Ok. Thanks.

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12

Norton Password Manager
Firefox - store
Version 8.2.5.1175
Last Updated March 19, 2026

Chrome - store
Version 8.3.0.1361
Updated April 29, 2026

Edge - store
Version 8.3.0.1361
Updated May 4, 2026

13

Thanks, very helpful you have been. Much appreciate it.

1 Like