Please Return The Local Vault

Archive
1

I know this is a rusty old bell, but I thought I'd clang it again.

 

Please return the Local Identity Safe feature in v21.

2
Krusty13 wrote:

I know this is a rusty old bell, but I thought I'd clang it again.

 

Please return the Local Identity Safe feature in v21.

Yes .. Fully Agreed 100%. It would be very nice to once again have the Beloved Local Vault back upon doing any Clean Install.

 

Rusty old bell or not, I'll clang it with you.

 

 

 

Ed

3

Fully agree, I'd prefer to have the choice.

4

yes i agree!!! please Symantec give us back the local vault!!! i hated the removal of local vault in Nis 2013. please we want it back!!! dont make us to look for another product!!!!!!!

5

Agree, the Local ID vault is a feature that was badly missing from version 20, do not let it happen again in ver 21.

6

The problem is noticable when you're making a new profile for the PC and the only option is to make an online vaul. There isn't any option to make local vault. This would be annoying if you should decide to make a new account on the same PC later down the line. Also, I hate having to go through loops of installing NIS 2012 first and then over installing it with NIS2013 (NIS20). Please bring back local ID Safe.

7

I'm calling this a glimmer of hope  -

 

Tim_Lopez wrote;

 

Hi car825,

 

Yes, if you have a local vault from version 20, you can retain it by installing version 21 over version 20.

 

 

Cheers,
Tim Lopez
Norton Forums Administrator
Symantec Corporation
 

 

http://community.norton.com/t5/Norton-360-Norton-Internet/Local-Identity-Safe-Vault-amp-NIS-Ver-21/m-p/979995/highlight/true#M89

 

 

8

Yes but this is getting ridiculous… I mean we have to install three version of Norton in order to get local identity safe back. that’s just crazy, it’s not like it’s a engineering problem of the software. it’s just symantec being stubborn with it’s users. Give the people want they want, make your customers happy. Build local Identity safe back in. PLEASE!

9

Microsoft did listen to their customers about Windows 8 so now we will see win 8.1 with some of the most missed feature. Local Vault is the feature that most people miss from Norton, so please listen to your customers and bring it back.

10
jarrycanada wrote:
Yes but this is getting ridiculous.. I mean we have to install three version of Norton in order to get local identity safe back. that's just crazy, it's not like it's a engineering problem of the software. it's just Symantec being stubborn with it's users. Give the people want they want, make your customers happy. Build local Identity safe back in. PLEASE!

Well not 3.  Just 2.  Norton 2012 and Norton 2014 (I hope).  But why do I have to install that far back?  It's crazy.  So my routine for glitchy install is:

 

  1. Uninstall current Norton completely
  2. Restart
  3. Run Norton Removal tool
  4. Restart
  5. Reinstall Norton 2012
  6. Upgrade to current version of Norton
  7. Run LiveUpdate until no updates remain

In the past it's:

 

  1. Uninstall current version completely
  2. Restart
  3. Run Norton Removal Tool
  4. Restart
  5. Re-install current version of Norton
  6. Run LiveUpdate until no updates remain

See how simpler that was.

11

I'll add my 2 cents here.

 

I have kept my local vault through many reinstalls. I am about to rebuild both my systems and would love to be able to just install the latest version and not have to jump through the hoops we have to now.

 

 

 

12

Hi! All,

 

I must again add my voice to the call for the return of the local ID Safe; this is a much needed component and for some a required component for security.

 

Thanks,

 

Tech83 :-)

13

My comments are aimed @ the Norton folks who make the decisions:

 

Comcast's Norton Security Suite (a clone of N 360) does not offer the Online Vault, but instead maintains the Local Vault.  That means the Local Vault has to remain engineered (programmed) into the latest versions of NSS that is released. By the same token it also means that the Online Vault has to be removed from the latest version of NSS.

 

I understand all about the Norton Account being the central player in the Online Vault and know that NSS does not have a Norton Account associated with it - which in part is why NSS users can not have their ID Safe sync with their mobile devices. 

 

I can set up a Stand Alone ID Safe on a system that doesn't have any Norton products installed and create a "fake" Norton Account to do so - but I can not do it on a system that has NSS installed on it - which does not have the same capability as the retail versions possesses for the Online Vault.

 

Bottom line it seems is if NSS has to be programmed to inculde the Local vault and exclude the Online vault, wouldn't it be easy to include the same programming into the retail products to include the Local Vault programming - as it is already developed for NSS??

 

I agree totally that the retail products should include an option for the user to choose either the Local, the Online or Both Vaults on their systems.

14

My PC and laptops are all protected by NIS.

 

NIS does not protect my router, nor the many miles of cable down which the password data needs to travel to get to the online cloud.

 

By insisting that only an online storage of passwords is preferred, is Symantec trying to suggest that they don't trust their product in the customers' hands?

 

I have no issue with the idea of convenience for those who want it, hence the online capability.

 

However, I don't want my passwords to leave my premises.

 

Please, Symantec, give us, Your Customers, the CHOICE.

15
Altocumulus wrote:

NIS does not protect my router, nor the many miles of cable down which the password data needs to travel to get to the online cloud.

Whatever risks might exist for the security of the Norton Identity Safe password, also exist for any password you use online, such as for online banking.  Yes, the Identity Safe password is of primary importance because it safeguards all of your other passwords - I get that.  But if you already use passwords to conduct sensitive online business, then you must have some confidence in the safety of secure online transactions - otherwise you would not be doing things like online banking, and you wouldn't have any passwords for Norton to protect.

16

I am getting the impression that Norton does not listen to there customers input.  Maybe there sales dip. They might start to listen.

17

Dear Symantec,

 

I thought it time I tried your online vault.  I am currently testing your stand-alone Identity Safe on one of my systems and I have to say I am pleasantly surprised with it's functionality and performance.  So far, I haven't had any log in issues and it has exceeded my expectations.

 

All that said, I still believe it is important for you to give your customers a choice of Local or Online, lets face it, if you are still providing the local version to NSS customers then shouldn't your paying customers also have this option?

 

With kind regards,

 

Dave Krusty13.

18
Krusty13 wrote:

 […]

 

All that said, I still believe it is important for you to give your customers a choice of Local or Online, lets face it, if you are still providing the local version to NSS customers then shouldn't your paying customers also have this option?

....

I agree, and Symantec should really take into consideration their customers’ requests to get (back) the Local alternative as well.

 

Thanks,

Laura

19

....

20

What I don't understand is the hoops you have to go througt to keep your Local vault. Set it up in NIS 2012 and update over the top with Ver 20 (formally NIS 2013) and do the same thing with Ver 21 Beta. If the Local vault works just fine in VER 20 and 21 why not give us a choice. It's not like it won't work. Maybe an option on the setup screen to turn on Local vault. What is so hard for Norton to give us back something that still works.

 

Jim :smileymad: