Come on Norton - do you relieze how many times some of us Gurus have used our Macros as to the reversion to the respective Norton 2012 Product in regards to users regaining the Local Vault? If you don't know, that may why you will not consider giving the users an option that they desire!
... And 
Me too!!!
I'll echo what everybody previously has said! It gets old having to keep a copy of NIS 2012 around just so I can have the local vault when doing a new installation!
Wouldn't that be a great Christmas present for 175 + million customers?
Krusty13 wrote:Wouldn't that be a great Christmas present for 175 + million customers?
Absolutely!
From: Norton
To: Users Happy Users 
This has been going on too long.
Norton...Please consider the requests of the many users here wishing for the choice of local vault again.
i'm still using nis2012. when i finally upgraded to 2012, i took me 3 months and 4 to 5 uninstalls/reinstalls to get it working(service framework error). i'm staying with nis2012 because of the local vault and its ease of use in this version. i do keep the norton removal tool and the nis12 installer on my desktop and a flash drive. i've been a long time user of norton and i hope they don't force me to look elsewhere. i have avast free on my test computer for a year now and i'll enter my passwords manually if i have too. please bring back the local vault!!!!!! thanks
I posted this on another Topic, but I'll repeat it here, the more people who post on this subject the better.
1 - I agree with what's been said in the previous posts on this subject.
Especially 'Bring back the Local Vault'. I won't put my passwords in the Cloud, and certainly not my Credit/Debit card details.
Which brings up the point of where we stand in 'Law' if the Cloud data ever gets hacked ?
Would we be compensated if our card data was stolen and money lost ?
You are told never to reveal your details to anyone, or even not to write them down, or it would invalidate any claims.
Edit:-
I wouldn't put my 'Bank online login details' on a local vault, let alone the cloud.
Due to the possibility of it invalidating any possible claims if money went missing.
2 - Could the multiple login options dropdown box, drop down from the "Vault is Open" button on the Norton toolbar.
With a single short line of data for each login option.
We only need to know the login options, the web address is already in the address bar.
This would stop the current drop down at the top of the page which is unnecessarily full width, unnecessarily double lined, and pushes the bottom button of the verticle scrollbar, off the bottom of the screen.
The current dropdown looks very crude, and as a previous 'postee' said, makes pages jump around like a 'jack in the box', or a case of 'catch me if you can'.
3 - I have always classed NIS as one of the best in it's field..
Especially the 'Login Vault', but now the vault has become unsightly, clumsy and almost unusable.
User friendliness hasn't even been a consideration.
Since when has the customer 'ALWAYS BEEN WRONG ??
I have to say I agree with the others here.... PLEASE return the local vault!!! I don't like having everything stored in the cloud; felt much more secure having it stored locally. Now all of a sudden I have far too many logins dropping down for a site. I have trouble getting forms to fill in.... I'm not a happy camper!
Please consider; there seem to be a lot of people as unhappy as I am!
A message for any of the Norton employees who read these posts:
If you attach any importance to "customer service", and if you understand the meaning of the phrase, please give us a response to this request as you have been asked to do before.
You are putting our personal data at unnecessary risk by only providing an online vault. If you don't understand this, then perhaps you should employ someone who does.
I'm sorry if this appears a bit rude, but it's not half as rude as your failing/refusing to give us a response to this post which many of your customers are extremely concerned about.
I finally accepted, or rather gave in, to the Online Vault when going from NIS v19 to v20. Now at version 21, it would still be nice to have the Local Vault back.
Ed
Ed ...
What finally drove you to "accept" aka "GIVE IN" the on-line only vault in 2013.
I'm STILL running V6.4 (2012) on all my machines and remain steadfast.
I simply can't conceive relegating the security of all my personal information to a company whose focus is appears to be on nothing but the bottom line.
Further I can not understand how, after over two years of customer complaints, Symantec continues down a path of ignorance, silence and shows zero regard for their consumer base.
Below is a copy of an earlier post I made on the N360 forum (Subtopics: ID Safe/Norton Tool Bar >Dislike .... ID Safe Changes) .... (yes I know there was a better way to link to this) at the end you'll see where I discuss the availability of "LOCAL VAULTS". It is my belief that local vault capabilities continue to still exist within the NIS and N360 products ...
"WE" are simply not offered nor allowed to benefit from it!
"Non-business" NIS & N360 Users DO NOT benefit by upgrading past 2012 .... in fact, we'd regress.
**IMHO this is a fact regardless of the default structure for ID Safe in the Business releases.
Moving your personal, sensitive data to the cloud would be equivalent to passing out your credit cards to strangers on the street. Then again, that might be a more secure approach!!
There's an old advertising solgan that (essentially) said " I'd rather quit than switch!!" That's my bottom line, I'll find a new security suite before I'll switch a cloud envirnment.
I'm new to the community and I am here specifically due to this Identity Safe "issue" alone.
I'm replying specifically to this older post because it reflects my concern & subsequent actions verbatim!! N360 has been prompting me to "update" to the newer version(s) for ever and I've ignored specifically because I have not wanted to lose my ability to maintain my local vault. I've had them for years and am not comfortable relying on the "cloud". With all the cyber threats that exist today why would anyone want to store all their personal & financial information virtually where one successful attack could be disaster.
I'm sure there are aspects of the cloud environments I do not understand but ... what I do understand is the newer versions of N360 do not "allow" you to create a local vault therefore I will not upgrade and will indeed evaluate other Security Suites for an alternative. I've no idea what beneficial changes may have come with the recent releases of N360
From my understanding and research this is NOT the case you are using a N360 business release.... then local vaults are still available !!! In fact, I believe they are the default configuration for ID Safe storage. (Reference the Jan 2014 instructions for setting up & configuring N360 Business Identity Safe.)
So I have to ask (as everyone else is) why is Norton forcing such a larger portion of their customer base to implement an ID Safe configuration they do not want when the capability to chose either still remains in "other" versions of the same product.
Clearly I am a layperson when it comes to SW development but, Human Factors Engineering and User Compatibility Test is focal to any successful release!! ~ Sadly, it seems that user feedback gets ZERO consideration during Symantec's development process .... If indeed there is a creditable, certified process to begin with.
While I'm all for keeping the option of a local vault, I can't find a product called N360 business. This page lists the Symantec and Norton security products. Could you tell us which product you are referring to?
http://www.symantec.com/connect/articles/introduction-various-symantec-and-norton-security-products - Updated on the 7th of January.
Thanks.
My interpertation of the availability of local vaults came from a long search related to this subject within Norton Support. Several late 2013/early 2014 articles include a discussion of how to create local vaults.
The unique DOCIDs identify the related product. ... likely it could be the products configured for companies like Comcast to roll out or one of their Small Business Editions.
I've linked a few below and provided you an example; hopefully this helps. These documents all contain discussions related to the local vaults ... indicating that the capability of having a local vault exists.
My Question Remains: Assuming Symantec's/Nortons products are built using the same core software why would a local capability remain in some releases yet has been deleted from others ~ leaving many, many disgruntled users!!
Subject: About Identity safe Vaults .... DOCID: v23920623_N360_Business_CC_2014_en_us
Subject: About creating Identity Safe vaults .... DOCID: v23920634_N360_Business_CC_2014_en_us
Subject: About Identity Safe Vaults ... DOCID: v23920623_NIS_SOS_2014_en_us
Subject: About creating Identity Safe vaults ... DOCID: v23920634_NIS_SOS_2014_en_us
Example:
DOCID: v6059553_N360_Business_CC_2014_en_us.
"By saving your data with a local vault, you can prevent your sensitive Identity Safe data on your computer from being misused. A local vault is specific to each of the Windows user accounts present on your computer."
"Norton Business Suite lets you access all the Identity Safe features even after the product expires. This way, you can still view or manage your identities even after Norton Business Suite expires. However, it is not safe to browse the Internet after Norton Business Suite expires as you are vulnerable to online thefts and phishing attacks."
That's interesting information that the local vault is still available to users of the business suite! I can see why businesses don't want somebody else stirring their data much like many consumers don't it either. The difference is businesses carry a lot more weight and Norton listens to them but unfortunately they don't listen to consumers. I certainly bet that they won't respond to your post.
Irish_Red,
after becoming tired of asking Symantec to bring local vault back (and after many problems regarding "workaround" to this issue) I solved my problem making one important decision: I'm now using Kaspersky Pure 3.0, with local password storage and features that don't let me down about the choice of trading security suites (pure 3.0 is as complete, in general, as N360).
At the moment I decided to switch between switches I had been a Norton User for more than a decade, so it was not an easy decision to make. Anyway, due to the TOTAL LACK of response from the company (despite having many "old" users complaining) I decided NOT TO go on with my previous suite (Norton 360 Premier Edition).
Handing all our private data to a company hosted at the USA, where the government can, at any time and at its discreetion, access the data it wants (from citzen and non-citzen) IS NEITHER SAFE NOR PRIVATE, definitely!
I wish you folks reach the best solution for each one, which, of course, may vary, depending on how much you value your own privacy...
Best regards!
In consideration of the result so far obained...
As the saying goes, "There's none so deaf as those who will not hear" 
Irish_Red wrote:Ed ...
What finally drove you to "accept" aka "GIVE IN" the on-line only vault in 2013.
I'm STILL running V6.4 (2012) on all my machines and remain steadfast.
Hi Irish_Red,
I use to be steadfast also concerning Local vs. Online Vault. Back when this first started to be a real issue, I helped probably over 2 dozen users roll back to the 2012 version, so as to regain their local vault.
I also stayed with NIS 2012 well past the release of the 2013 version, for the purpose of retaining the local vault.
After awhile, I decided I wanted to be as up to date as possible with NIS. Understand, I would still like to have the Local Vault option .. but I'm no longer rolling back anymore.
There's something to be said about being up to date.
Example: Right now there's a Chrome browser/Norton Toolbar conflict going on. If a person uses IE or Firefox, no problem. For those who prefer Chrome as their browser of choice, you need to be updated to the very latest Norton version .. 21.1.0.18 to receive the patch, as Tony Weiss explains in this announcement.
If a Chrome user and not up to date with Norton, a person will not receive it.
Myself, I feel safe and secure and keep an absolute minimum of info in the vault .. though I would welcome the return of the local vault option.
Ed
Historically, the update before this one destroyed the only true security: physical security.
When you took away the ability to use a local identity safe it was no longer possible to keep your identity safe on a thumb drive and remove it when you left the room. No password -- no matter how many letters numbers special characters capital letters etc--. is as secure as having the data in your pocket. The golden rule of data security is physical security. If someone can't touch it, they can't steal it. I'm holding my breath that Symantec won't be the next to have its data bank raided like Target stores did.
Also if I want to access notes where I keep such things as bank pin numbers, they are not available unless you are on the internet. I can usually access the internet via ipad cellular except where there is no coverage, but why destroy something for no obvious reason. You should restore the option of using an identity safe database on one's local drive.
