Dave20 wrote:The new version (Version 21) not only haven't returned the native support for local vault, but it also removed the "all logins" drop down menu in favor of a new window. Good for Windows 8 users (I think), but those that hate Windows 8 will also hate this version.
Can you post a screenshot of the information available for pulldown in the new version? it would be nice to see what we are getting into. O
Msradell wrote:
Dave20 wrote:The new version (Version 21) not only haven't returned the native support for local vault, but it also removed the "all logins" drop down menu in favor of a new window. Good for Windows 8 users (I think), but those that hate Windows 8 will also hate this version.
Can you post a screenshot of the information available for pulldown in the new version? it would be nice to see what we are getting into. O
Sorry. I've already switched back to 2013. Maybe someone else will. Or check out http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/bd-p/Toolbar_IDSafe
I love Win 8 but hate the new identity safe toolbar as I used to use the all logins list to visit several sites which I haven't bookmarked.
Please kill the online vault with fire! I hate it! Shame on you norton for forcing this garbage on your customers!
For the first time in many years I won't be buying any new Norton products.
Another related issue. Everytime you log into Identity Safe (even using it locally) i still have to click through the same question about staying local or moving vault to cloud. People have made their choice why ask them every time you log in, one day i will accidentally click the wrong button and local will disappear. Why do Norton make it so hard to keep your details local and not in their 'cloud' ?
Remove the question 'pop up' from the login process.
winterdown wrote:Another related issue. Everytime you log into Identity Safe (even using it locally) i still have to click through the same question about staying local or moving vault to cloud. People have made their choice why ask them every time you log in, one day i will accidentally click the wrong button and local will disappear. Why do Norton make it so hard to keep your details local and not in their 'cloud' ?
Remove the question 'pop up' from the login process.
This should be fixed in an up coming patch.
I just click the X (top right corner) to close the window and don't worry about choosing local vs online.
Norton really needs to start listening to their customers again! People keep asking to have the local vault back and keep getting ignored. The functionality of it remains so why not just give us the option of creating one again?
Also the new format of the vault when we open it is much worse than the old one. The old one was much easier to navigate for everyone. And don't even get me started about having tags instead of folders, whoever dreamed up that change should go to work for someone else because their talents certainly aren't needed by Norton. N
Msradell wrote:Norton really needs to start listening to their customers again! People keep asking to have the local vault back and keep getting ignored. The functionality of it remains so why not just give us the option of creating one again?
Also the new format of the vault when we open it is much worse than the old one. The old one was much easier to navigate for everyone. And don't even get me started about having tags instead of folders, whoever dreamed up that change should go to work for someone else because their talents certainly aren't needed by Norton. N
Completely agree!
Listen up Norton, I've been using your products for at least 15 years but this is something that will make me look to other companies.
This is INSANE. Each and every time I open my beloved LOCAL VAULT my Norton 360 asks me if I do not want to move to the online vault. This is as annoying as the worst pop-up ads we see in some sites! And Symantec forces us to read (and click) this each and every time we open our local vault! It seems Symantec Product Managers do not like to listen to users. They created the online vault, removed the option of having the local vault in a "clear installation", forced us to adopt some "tricks" to have it back (installing an old version + upgrading) and, not satisfied, now we have to deal with this annoying advertisement of their "great" online vault, where we can "trust them" to keep all our passwords on their servers... great, no? NO. I beg Symantec to bring local vault (and the right to choose) to its users or I'm going to give up on being one of them. This problem has aroused some time ago, many users provided Symantec with negative feedback about this (forcing us to land Symantec our passwords) and it seems not to work. PS: I've been a Norton user since its first versions, but I WILL NOT compromise my privacy landing my passwords to Symantec. If this comes out being the only choice, my choice will be not using Symantec products anymore.
The pop up for the cloud vault will be addressed in a future update. Norton is aware of this.
Yes please return to the local fault as I have no desire or need to store my data “in the cloud” make it an option if you want. Oh and please get rid of the slow and unsorted Tags system too or at least make ‘Tags or Folders’ view. another option.
I've posted in the past about bringing back the local vault, but I'll add my *me too* here.
Still on NIS 2012, won't be changing without the local vault at minimum as an option. I have yet to see a compelling reason to upgrade to 201* version. In fact, with some of the other issues pointed out in this thread beyond the local vault issue, I only see reasons *not* to.
Personally I don't want or trust the online vault. Also, I resent needing to be logged on all day to my Norton account. I also resent now having to manually log in on sites as I will not use your online vault. As many have already suggested, just give us the choice Symantec. That's all we are asking for.
Please return the Local Identity Safe feature in future release.
I want my local vault back too!!!
Local vault please.
Please do not remove the local vault from future versions of NIS. As a minimum, NIS should provide an option (similar to Apple's iphone cloud backup vs local backup on a persons's PC) to store passwords on your local pc, the cloud or both places if you wish.
I feel cloud storage opens up my valuable passwords to data breaches, NSA intrusion, etc. Remember, any encrpted data is ultimately hackable with enough computer resources and just because Norton says it is safe is not enough. I would rather lose my data on my pc as a result of my ignorance than some process which I have no control.
In the end i cannot accept handing over my password/credentials to norton for storage in the cloud. This is non-negotiable and I will positively move my logins to a competitors program which maintains the data on MY PC.
Yes, please return the local vault, and while you are at it, please return the old look of NIS. Last year's version actually looked slicker and prettier than this flat, dull Windows 8 style of icons and interfaces. Blech!
WickedGirl wrote:Yes, please return the local vault, and while you are at it, please return the old look of NIS. Last year's version actually looked slicker and prettier than this flat, dull Windows 8 style of icons and interfaces. Blech!
That's the opinion most of us have! I would settle just having the local vault back without having to go through hoops to get it but I like you certainly thought the previous version of the vault looked much nicer and took up less space than the ugly new version does!
Come on Symantec, listen to your customers (the people who pay your wages)! Surely you of all people must understand the increased security risk to your customers' personal data by storing it online instead of locally?
What is so difficult, technically or politically, about giving us the choice of a local or cloud based vault?
So give us the choice asap please.
And...pay us the courtesy of actually giving us a response on this issue - and I don't mean just telling us how to restore the local vault by all this absurd nonsense of having to uninstall and reinstall previous versions of NIS.