Remove and Re-Install Problems

My Norton subscription still seems to be intact but I cannot run Live Update or Quick Scan. I tried to remove and re-install my software but I receive an error message stating that an “unrecoverable error has occurred”. “Click Here” just returns me to the beginning of the “Remove and Re-Install” loop. Can someone please help me?

Thank you,
Dave

Norton 360 v22 or v24?
Product & version number: ?
OS details: ?
machine restart: ?

Message: “An unrecoverable error has occurred. Please click Technical Support for more information” [here]

Had issues with auto install of 24.9.9452.995 & tried normal NRnR remove & reinstall. That came up with your same error, Version 24 apparently needs dedicated R&R, have not tried it yet. Had to resort to Windows uninstaller then downloading setup from my account which solved problems. See:

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