Replies not showing up

[Glenn_White]

Why aren’t any of the replies I’ve made showing up (at least I am not seeing them) to my original question about “Are 2 year subscriptions prorated?” They have been polite and on topic with information about what I’ve found about Norton prorating canceled subscriptions.

[bjm]

@Glenn_White

Why aren’t any of the replies I’ve made showing up (at least I am not seeing them) to my original question about “Are 2 year subscriptions prorated?”

Hello @Glenn_White
Are 2 year subscriptions prorated?

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are you U.S.?

Norton subscriptions are generally not prorated (in the U.S.), especially for a typical 2-year plan.

Here’s how it actually works:

• Annual / multi-year (like 2-year) subscriptions
  • You get a full refund only if you request it within 60 days of purchase or renewal.
  • After that window, no partial/prorated refund is offered under the standard U.S. policy.
• Monthly subscriptions
  • Full refund only within 14 days, then nothing.
• Prorated refunds?
  • These are not part of the standard U.S. policy.
  • They only appear in certain regions (e.g., parts of Europe or Quebec) where local laws require it.

So for your specific question:

A 2-year Norton subscription behaves like an annual plan:

• Full refund within 60 days
• No prorated refund after that (in the U.S.)

AI sourced content may make mistakes

[Glenn_White]

Unfortunately, that is not in line with my question. When I post information supporting my position, I am not seeing my responses. Am I blocked from replying with supporting information?

[bjm]

@Glenn_White

Unfortunately, that is not in line with my question. When I post information supporting my position, I am not seeing my responses. Am I blocked from replying with supporting information?

Hello @Glenn_White
IDK why your not seeing your responses.
I’m seeing your response in this thread.
And I found your Are 2 year subscriptions prorated?
Maybe, your responses are under moderation.
Lets ask @peterweb – @SoulAsylum

[Glenn_White]

Interesting. I see my reply this time to this thread, but not the two I made to the original question. Thank you for your response.

[peterweb]

Nothing that I can see about missing replies. It is possible that they are in some kind of moderation that only the forum admins can deal with.

[SoulAsylum]

FWIW!! I saw him make a reply, I got notification in Windows notifications and found the post not there when checking earlier. Most likely moderation due to a new account for some reason.

SA

[SoulAsylum]

Best answer available I posted in his other thread. I was tagged and got an e-mail but was removed later on.

Are 2 year subscriptions prorated?

@Glenn_White Looking at your forums profile it appears you haven’t yet attained “basic user” trust level with the forums systems. That has flagged new users posts in the past when it shouldn’t. Just an FYI, those of us who are in Leader status, CANNOT, fully delete posts around the forums. Unless I am missing something someone please advise otherwise. We can tag threads, combine posts into a single thread to keep things neat and the continuity of the users issues correct. Only Norton employees a…

SA

[SoulAsylum]

FWIW! Post 9 is not also missing. I have the notification in the forums, when opening the post isn’t present.

SA