I do not know where to turn I am at a real loss. This could be a loooong story so I will try to keep it short. I called a Norton support number only to have my screen shared and have my Norton 360 removed from my system and password vault wiped out. While sharing my screen they wanted me to log into my bank account which I refused. Phone call was disconnected and while I sitting perplexed I noticed my screen, still being shared was now going to my book marked bank web site. I immediately shut my system down. I called another Norton Number and was led on a wild goose chase. disconnected once then transferred 3 times to someone who was suppose to be able to help me. after explaining my situation the phone disconnected again. It is not my phone system as I live with conference calls all the time. I would have thought that the rep would have called me back. Nope. this was June 17th now it is the 20th. Still no call back. I feel that if I call again I do not know if I really am working with a Norton person. I have been trying to reach a person in Norton who cares and I guess execs do not get mail from Gmail accounts as I have sent 2 with no response. And on top of all the bad issues someone literally shut down my norton account which is still good for over 170 days expiring on Dec 7, 2025. Therefore none of my systems are now protected. Where do I go for help? Can someone contact me so I am sure I am talking to a real Norton rep? I believe the Norton numbers may be hacked and transferring them to a malicious number. HELP
Thanks
Hello @JohnA_Bruno
Where/How did you find Norton support phone number/s…via search engine?
Norton official support is via Chat | Phone | Social Support. No email support.
Please share your geo-location/country?
Since, Norton 360 was removed. Is Windows Security running?
Do you have Norton support Case ID number?
Please review: Contact Norton Support [here] &or [here]
Note: Norton support access/presentation may vary.
The idea is to get past Norton presets & bots.
Note: type “agent” three times to reach = human agent
Chat dialog offers attach screenshot.
It would be best if I could talk via phone. I am in the Northeast USA. Upstate NY.
When I googled and called 800-745-6034 is when my serious issues began. This is the number I dialed which ended up deleting everything and went to my bank site. I then googled again and called this number 833-770-3327. They did give me a case #93401519 before disconnecting with me. Never got a call back. I do have another Case # 93401519 which was opened on the Password Manager. and opened the day before my serious issues. This rep did get back with me as promised and I am again waiting for a follow up call.I did start Windows Defender. But really not sure if I have it configured correctly. CAn I actually schedule a time to speak with a rep? I am in and out of my office all day long.
Thanks
@JohnA_Bruno 1-800-745-6061 or 1-800-745-6034 are valid legit Norton support phone support numbers. The above post from Guru bjm is the fastest way to get a live agent for assistance. Here on the forums we cannot access accounts data.
SA
Community urges users not to Google = Norton support phone number.
Please review: Contact Norton Support [here] &or [here]
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Community urges users not to Google = Norton support phone number.
AI Overview
Based on the search results, it appears that the phone number 833-770-3327 is associated with potential scam calls or suspicious activity.
Here’s why:
- Scam Association: Several sources, including a Reddit thread dedicated to Ally Bank customers, mention that this number is associated with scam calls or attempting to verify personal information for potential fraud.
- “833” Area Code Caution: The “833” area code is often linked to scam calls, as indicated by a “Life Pro Tip” on Reddit.
- Xfinity Scam Calls: Some users on the Xfinity Community Forum have reported scam calls related to their Xfinity service, and this number may be involved in those schemes as well.
Important: It’s important to be cautious when receiving calls from this number. Avoid providing personal information or financial details. If you’re concerned about a potential scam, contact the company or institution supposedly calling you directly through their official channels to verify the legitimacy of the calls.
AI responses may include mistakes.
I guess that info might be too late.
Can you tell me if the number 800-543-3562 is also a scam number? Since the agent on this line referenced a case number 93471673 as well as a Case # 93401519 and told me both numbers 800-745-6034 and 833-770-3327 are valid Norton numbers.
I also followed your directions and typed in “Agent” 3 times. I did end up with an agent maybe 3, 4 or 5. I stopped counting. I finally was assured they’d get my subscription activated. And it was not.
Totally ignored my input.
I tried to upload a txt file of my 45 minute chat session but this system will not let new users do so.
Bottom line I got zero help in getting my issue resolved. Believe it or not I have been using Norton products as far back as 1985 when the DOS OS was the only OS. And the current help process would be really comical if it was not so frustrating. Wasted hr. and nothing accomplished.
Any other suggestions would be appreciated.
AI Overview
The phone number 800-543-3562 is the main contact number for LifeLock . LifeLock is a service offered by NortonLifeLock that provides identity theft protection and related services.
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https://lifelock.norton.com/about/contact
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fwiw ~ I’ve not experienced as you report.
fwiw ~ I was not able to reach Norton support via 833-770-3327.