Storage

I have just brought and installed Norton 360 Platinum on my desk top computer running Windows 10 Home Edition.
I am unable to find how to safe my important items on an external hard drive as I dont want to store on the Cloud as I dont trust it.
Can anyone show me in very basic terms as I am not computer expert.

I would like to say thank you in advance and cheers

MICHAEL

Depends which version you have. If you have the ‘Old’ version, 22.24.xx, there should be a ‘Drive’ option in Scan Settings, that can be set up to run manually, or, perhaps can be set to auto run, can’t remember exactly. On V24.xx, the recently released version upgrade, click ‘Security’ in left hand margin, Click ‘Scans’, on the opened sheet you want ‘Targeted Scan’, hover over the item & a settings icon (gear) will appear, open & change any options. Go back to scans screen & press start, that brings up lists of drives, folders etc. Have not done it myself yet, but in theory, that should work.

Norton 360 24.10.x

Note: Norton documentation, at this time.

as per my N360 v24…at this time.
&
as per my understanding…from Norton support Chat agent.
Back up to local drive will be available once cloud storage is full.

Note: I do not know regarding…create a separate backup set to my local external drive.

My N360 v24 at this time has one working/synching backup set…per machine.
Note: all Dell names = same machine. HP name = other machine.
I’ve created more v24 backups (same and other machine)…but, they’re not working/synching. They’re only Restore.
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as this time…my Cloud storage Used: 22 / 50 GB…my N360 v24 Data cache on local disk is only recognizing my internal drives.

at this time…my Cloud storage Used: 22 / 50 GB…my N360 v24 Data cache on local disk is not recognizing my external drive.

Note: I have no backup sets created by v22 or v24 on my external drive.
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Hasleo Backup Suite Free
https://www.easyuefi.com/backup-software/backup-suite-free.html

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Thanks for the info. Can you share what the “info” button beside “Sensitive Data” says? TIA

Hello @Bob_Louder

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Notice: I’m now retracting my understanding posted [here]

x.com/Norton … now advises

Sorry to inform you Norton 360 v24.10.9535 does not have function to backup external drive.

I am sorry to inform you that if you wish to backup external hard drive then you need to download the old version of Norton…however, in new version of Norton we are working on it.

If you wish to download the old Norton version in this case, kindly get in touch with our technical experts by calling on these numbers: 18007456061 or 18007456034, they will surely help you by looking into this matter and taking remote access only if required.

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How do I find out which version I have

Norton 360 systray button…do you see Open My Norton & Open Norton 360 ?
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  • Norton Security/360 v22.24.8.36 = Classic view → Help → About

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Norton 360 systray button…do you see Open My Norton ?
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