Hi, my question is similar to THIS thread. That thread however doesn’t provide a clear answer to my question.
I just installed the latest Norton update on my W10 PC.
In the Windows Explorer I used to have the option to explore my backup, it was show as a little sphere in the Drives section.
This sphere is gone. I can still access my backup from the settings in the Norton program but I think it strange the explorer shortcut is gone.
Is this intended?
Are you referring to Norton Backup Drive v22.x
Norton Backup Drive from v22…as you know…is not with v24
https://community.norton.com/t/norton-backup-drive-deleted-with-latest-norton-360-app-update/263478
was this intended… → IDK
maybe, offer “explorer shortcut” as a suggestion
Thanks! Indeed that’s what I meant and no, I didn’t know this yet. I’m not that often on this forum. Problem with major updates is that often the entire program gets redesigned and I can imagine that with this kind of important software (i.e. AV-software) this can cause some distress with the end users.
For certainty I deleted and re-created my backup. It took a long time but at a first glance it looks fine. I saw that the backed up files on my physical drives don’t show the former overlay symbols on the icons either.
Not the end of the world. Some changes though that one has to get used to.
We’re all getting used to v24
We’re hoping Norton publishes a v24 User Guide