fwiw ~ Jan 2025 here
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AI Overview
When Norton displays a “network compromised” message but doesn’t find any threats, it can be confusing. Here’s a breakdown of why this might happen and what you can do:
- Potential reasons
- False positive: Norton’s Wi-Fi Security feature might detect suspicious activity that, upon deeper investigation, isn’t a genuine threat.
- Outdated software: Bugs in the Norton Mobile Security app have previously caused false network compromise alerts, according to a Norton Community post from March 2018. Updating the Norton app might resolve this.
- Network vulnerability: Even if no active threats are found, Norton might be highlighting a potential vulnerability in your network’s configuration, such as easily guessable router passwords or insecure settings, that could be exploited.
- Third-party interference: In some cases, using other security software alongside Norton, or even having certain browser extensions, can interfere with Norton’s network monitoring and trigger false alarms.
- Troubleshooting steps
- Update Everything: Ensure your device’s operating system, router firmware, and Norton Security app are all up to date.
- Restart Network Devices: Rebooting your router and device can often resolve temporary network hiccups causing false positives.
- Check Router Security: Log into your router’s settings (usually by typing its IP address into a web browser), change default passwords, and verify Wi-Fi encryption is strong (WPA2 or WPA3 are preferable).
- Scan for Malware: Run a comprehensive scan with Norton and consider using additional malware scanning tools to be thorough, according to Reddit user YouveBeanReported.
- Disable & Re-enable Wi-Fi: On mobile devices, toggle Wi-Fi off and on to reset the connection, according to JustAnswer.
- Review Wi-Fi Security in Norton: Access the Wi-Fi Security feature within the Norton app to view details about the network and any identified risks, as mentioned by Norton Support.
- Trust the Network (If Safe): If you are certain your network is secure and the alert is erroneous, you can choose to “Trust This Network” within Norton’s settings.
- Contact Norton Support: If the issue persists, contact Norton Support directly for further investigation and personalized assistance.
In essence, while the “network compromised” alert without detected threats can be unsettling, it’s often a false alarm or an indication of a potential vulnerability rather than an active attack.
AI responses may include mistakes.
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AI Overview
Norton may indicate your network is compromised due to suspicious IP traffic, malicious DNS settings, or the presence of unauthorized devices. It could also be triggered by a false positive from Norton’s scan of your network.
Here’s a more detailed breakdown:
Possible reasons for the alert:
- Suspicious IP traffic:
Norton might detect unusual or potentially harmful network activity originating from your IP address.
- Malicious DNS settings:
Your router’s DNS settings might have been tampered with, directing your traffic to malicious websites.
- Unauthorized devices:
Someone might have gained access to your Wi-Fi network and is using it without your knowledge.
- False positives:
Norton, like any security software, can sometimes flag legitimate activity as suspicious, especially on networks with unusual configurations.
- Weak Wi-Fi security:
Using a weak password or an outdated encryption protocol (like WEP) makes your network more vulnerable.
Troubleshooting steps:
- Update Norton and your router: Ensure both your Norton app and your router’s firmware are up to date to address potential vulnerabilities.
- Check for unauthorized devices: Review your router’s connected devices list to identify any unfamiliar devices.
- Change your passwords: Update your router’s admin password and your Wi-Fi network password.
- Strengthen your Wi-Fi security: Enable WPA2 or WPA3 encryption and disable WPS if it’s enabled.
- Power cycle your modem and router: Sometimes, simply restarting your modem and router can resolve temporary network issues.
- Contact Norton support: If the issue persists, contact Norton support for further assistance.
Important considerations:
- VPN usage:
If you’re using a VPN and encounter a “compromised network” alert, it could be due to the VPN server being blocked by your network or firewall settings.
- False positives:
If you’re certain your network is secure, you can try adjusting the trust level of the network within Norton’s settings.
AI responses may include mistakes
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Message: “Wi-Fi network is Compromised: Data you send and receive is exposed to third party on this network…” here