This is the only article I have found so far:
xhttps://nortonnortoncomsetup.quora.com/How-to-reset-your-Norton-product-setting-password
It is over 6 years old and still references Windows XP
the ‘x’ is there on purpose…I was not allowed to post with a hyperlink embedded
Yeah, I recall there was an Uninstall backdoor.
But this is not relevant anymore it seems.
Hello @EJCrammer
Yeah…Sorry. I’m not finding… ‘reset settings password’ option.
@EJCrammer
Um, did support try Norton_360_Remover tool → Remove only?
https://www.norton.com/nortonremover
Edit:
Norton_360_Remover tool → ‘Remove only’ needs password, too.
===================================================
Hello @EJCrammer
Um, did support try Norton_360_Remover tool → ‘Reboot to Safe mode’?
https://www.norton.com/nortonremover
Edit:
Norton_360_Remover tool → ‘Reboot to Safe mode’…allows Uninstall sans my added as test: “password”
as always…your mileage may vary
Hello @EJCrammer
Please post progress
It worked. Norton had been limiting my posts since I am new. Sorry for appearing to ghost. After you posted about the utility, I figired out what to do and each time I completed a step, you posted about it…lol.
Thanks for the assist!
and support did not offer Reboot to Safe mode?
They did say sage mode, but not that utility. They tried ising the cintrol panel add/remove to do it.
Oh okay.
Thanks for posting back.
Regards w Respect
Hello,
I had the same problem. Support didnt help me. A woman from support didnt know about this password, she has just asked me to access the computer. This window with password had blocked screen, even PrintScreen didnt work. Fortunately, reinstalling a new Norton helped me and the app doesnt ask me about any password, and the uknown text in Spanish(?) was disappeared.
I wonder, what was it? 
https://www.norton.com/nortonremover v25
updated related pics here
