Hi, Norton Safeweb has flagged my site as Phishing'. Last night I submitted a dispute but it says that the "category remains the same". It doesn't tell me what the exact problem is or how to fix it.
I am really upset and annoyed by this issue as I know my website does not contain any malware or phishing at all. I need someone to take a look at the website and set the correct safe rating, or tell me how i fix the specific 'Phishing' issue so that my website is rated as safe.
https://discadia.com/ is our website. It is a Discord server list where users can share and join Discord servers/emojis, that's it.
Hi, it's still showing up as Phsishing, ive been trying to reach norton support about this for the past 48 hours with very little success now...
Is there anything that can be done about this? Can it be raised to a higher support member from Norton? It's scaring our customers and I am concerned...
Dispute resolution could take up to 2 days and you will receive email notification:
Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL
SafeWeb rating of the submitted website will be evaluated within the next 48 hours:
Site owners
If you are a website owner, Norton Safe Web can work with you to provide a safe environment for internet users.
My domain has this same issue. We are a legit business and we are not doing any phishing or malicious activities. This rating is KILLING my business. When I submit a dispute, it says “dispute already in progress” - for at least the last month or more. HELP!
False Positive and False Negative Submissions Portal [here]
We received your submission and we will review it within the next 48 business hours. We will update our detection database once the result of the technical analysis is ready.
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Learn what to do with repeated Norton detections [here]
We resolved the domain tagapple.com to IP address 31.43.160.6
This IP address has been reported a total of 1 time from 1 distinct source. It was most recently reported 3 weeks ago.
Old Reports: The most recent abuse report for this IP address is from 3 weeks ago. It is possible that this IP is no longer involved in abusive activities. https://www.abuseipdb.com/check/31.43.160.6
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https://www.tagapple.com
No Malware Found
Our scanner didn’t detect any malware
Site is not Blacklisted 9 Blacklists checked https://www.tagapple.com/
IP address: 35.71.142.77
Hosting: Unknown
Running on: Framer/0d3b645
CMS: Unknown https://sitecheck.sucuri.net/results/https/www.tagapple.com
4/96 security vendors flagged this URL as malicious https://www.tagapple.com/
Status 200
Content type text/html
Last Analysis Date a moment ago https://www.virustotal.com/gui/url/3db0d7536b627
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https://app.tagapple.com
No Malware Found
Our scanner didn’t detect any malware
Site is not Blacklisted 9 Blacklists checked
Redirects to: https://app.tagapple.com/login?next=/
IP address: 104.26.14.88
CDN: CloudFlare
Running on: cloudflare
CMS: Unknown
Powered by: Unknown https://sitecheck.sucuri.net/results/https/app.tagapple.com
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10/96 security vendors flagged this URL as malicious https://app.tagapple.com/
Status 200
Content type text/html
Last Analysis Date a moment ago https://www.virustotal.com/gui/url/9fb65dfea645f
False Positive and False Negative Submissions Portal [here]
We received your submission and we will review it within the next 48 business hours. We will update our detection database once the result of the technical analysis is ready.
Wow @BJM thank you so much for all the info. I’ve done all of that stuff to no avail, as far as false positive reporting. Our web app has several scripts that help publishers analyze their content, my guess is some variation of those scripts triggered some “signature” of what potentially bad sites do. An unfortunate coincidence that I can’t seem to get reversed!
Please let me know about this, it's extremely concerning for me for us to be incorrectly classified as a phishing website...
