I have had to uninstall V24 many times so far and reinstall/reactivate V22 on many systems. I now make sure I disconnect all internet connections while I am away from my computers so no stealth updates happen.
Sorry to say Norton will not be on my network software purchasing list when this subscription expires, it worked great through V22, but V24 is currently not viable for my network.
There are clear instructions to disable automatic updates once you revert to the older version, that keeps it from downloading the 24.xx version again and again. Did you follow ALL the instructions in my earlier post to revert and stay reverted? You also cannot run Smart Scan or manually run live updates else you will be offered 24.xx again. Use the intelligent updater link to install virus definitions and stay current until 24.xx has been released as fully functional for everyday users.
SA
Thanks for the repost, I do this already, I just donât trust the software anymore, so I try to eliminate any easy to control back doors it may use.
The new UI just about sums up how much these giant arrogant companies hate their customers.
90% of the interface is geared around scaring you into installing/buying Nortonâs unecessary junk. Which would be fine if this was a free product.
I wonât be renewing.
Bonjour,
A titre dâinformation, jâai reçu hier la version 24.12.9725 (version 24.12.9725.900).
En ce qui me concerne, je constate que Smart scan dans son analyse avancĂ©e, nâaffiche plus les Ă©ventuels problĂšmes de sĂ©curitĂ© si vous nâavez pas dâabonnement Ă âNorton Driver Updaterâ. Câest un petit progrĂšs.
En revanche, je constate toujours que lâhistorique de sĂ©curitĂ© rĂ©pertorie des alertes au sujet de la protection contre les accĂšs Ă distance qui se dĂ©sactive sans raison apparente. Il semblerait, au regard de lâheure affichĂ©e dans lâhistorique que cela corresponde Ă lâheure oĂč jâai Ă©teint mon pc
I had to add an exclusion to Intrusion Prevention to get my Epson Scanner working again. Added its ip address for intrusion signatures and remote access protection and it started working. Note that the scanner is on a local lan. Running MacOS 15.2. Crazy.
Have all these problems been raised in any of the computer mags/websites?
It needs one of the larger ones to give Norton a good kicking before anything will be done.
Update: Should any of our French users have the need to revert from version 24.xx and await issues to be corrected, below is the download link in that language:
https://buy-download.norton.com/downloads/2024/22.24.8/N360/FR/N360-ESD-22.24.8.36-FR.exe
SA
Bonjour @SoulAsylum
Je vous remercie pour le lien de tĂ©lĂ©chargement français. Câest trĂšs gentil Ă vous.
JâespĂšre vraiment que les Ă©quipes de dĂ©veloppement lisent et tiennent comptes des diffĂ©rents commentaires des âclientsâ.
Dans le cas contraire, les clients mĂ©contents de la version 24.xx se tourneront vers dâautres solutions de sĂ©curitĂ©.
Je viens de procĂ©der Ă un âtestâ pour tenter modestement de comprendre dans quelles circonstances la protection contre les accĂšs Ă distance se dĂ©sactive. Dans mon message dâhier (voir citation ci-dessus), je soupçonnais que cela se produisait Ă lâextinction de mon ordinateur.
Le test que je viens dâeffectuer semble confirmer mon hypothĂšse : la dĂ©sactivation de la protection contre les accĂšs Ă distance se produit Ă lâarrĂȘt ou bien lors du redĂ©marrage de mon pc. Je trouve cela trĂšs Ă©trange.
Comme vous pouvez le voir sur la capture dâĂ©cran, jâai redĂ©marrĂ© mon pc Ă 13 h 08 (heure française).
Hi! Iâve been following this thread with great interest ever since I had to renew and ended up with the new Norton update that does not do lots of the things that I used to rely on. I checked here, and found this thread where I see that a lot of other people feel that way too. Iâm not quite as tech savvy as many posting here, some of the incredibly detailed settings are things that I donât fiddle with ⊠BUT I had a few questions about the features that I did used to use, and seem to be gone.
First of all, my Norton full system scan used to find tracking cookies as well as viruses, and then ask you what you wanted to do with them. Now, my Norton full scan finds nothing. Nada. I assume I have no viruses, but is it NOT finding the tracking cookies anymore? I NEED that feature, I WANT that feature, and I donât see where it went? Is my scan even finding anything? Perhaps it doesnât work properly anymore, it finds nothing, ever. I see that I can pay a ton extra for Norton anti-track but I already pay quite a bit for 360 deluxe which sounds like it is supposed to be a complete, comprehensive package. Hence â360â and the price tag attached, it is not the basic package after all, but the mid level one that it supposed to be well rounded⊠Tracking cookies should absolutely be a part of that. I will not pay a bunch extra for Norton Anti-track just to get a feature that I used to get with 360. OR am I just not FINDING where the tracking cookies are identified and removed?
I think I ran a scan once, maybe smart scan, and it told me exactly what sites were tracking me. Not just a number, but an actual list of websites. However, I havenât been able to find that since. Can anyone point me to where that is? I like to keep track of which sites add tracking cookies to my computer. (also I like to be able to block and remove them both on my browser AND on my computer with a scan). How can I see which tracking cookies are monitoring my computer, or installed there. Which setting, I cant find anything properly anymore?
Iâm a long time Norton user so I have little experience with other brands in the last decade or so. I did try McAfee briefly but wasnât overly impressed. They offer tracking removal as part of the program, but still donât tell you WHAT they are removing or ask whether you WANT to or not. Also again, if you allow once, apparently it just allows it all the time forever ⊠it doesnât ASK. Just like Norton.
Bringing me to another feature I hate about the new Norton. It used to ask me what to do EACH TIME ⊠fix, quarantine, or ignore ⊠sometimes, depending on the situation, my answer is different. Does it not ask me before dealing with things? I donât want it done automatically, I want to be able to choose and not just the first time. It might be different on different days for different reasons. It used to ask me, when I set it that way, every single time. I want it to ask? Is there a way to turn this feature ON again?
If Norton no longer does this, then how do you get rid of tracking cookies on your computer? I donât (only) want a browser extension, I want to (also) be able to scan the computer and remove them. Disk cleanup doesnât do this, I donât think. I have not heard good things about Ccleaner. So, if Norton no longer does this, is there another antivirus program that does? BitDefender? McAfee does but I still canât see what it is finding, nor can I decide what to do with them. Iâve had Norton for years so I donât know the other options well but I am willing to switch. I do not like a lot of features of the new Norton, and a lot of my control has vanished. Iâm seriously considering cancelling my subscription and looking elsewhere if I cant remove tracking cookies, and it no longer asks me what I want to do about things.
I donât think BitDefender removes tracking cookies, as far as I can tell but perhaps someone who has it, or has used it could confirm that for me. So how do you all remove the tracking cookies that you donât want? This is a program that I use, but I pay for 3 devices because other people use it as well, and I canât just rely on browser extensions to remove tracking cookies. Iâm open to suggestions. Again, Iâve been a Norton user for many years but this update is a deal breaker in many respects for me. And the fact that they donât seem to be acknowledging that people are upset and want old features back, or changing a few of these things back to how they should be, makes me look elsewhere. I just need to find the right place ⊠the right brand. And I think people here have more experience with those things so I thought I would ask for suggestions, even though this post is long and a bit repetitive. (Sorry about that).
Again, because there are several users, I canât just revert back to older setting and not update. Iâve seen that as a suggestion, and I see the value in it, but that wouldnât work for me as there are others using this subscription too ⊠also, it is just a short-term solution and I am looking for something longer term. If Norton wonât give me what I need in a virus scanner, I will just have to look elsewhere and find a new solution.
There are other issues I have as well with new Norton ⊠it is clunky and slow, I canât find anything on the new interface easily, the firewall has issues that I didnât have before, backups, etc. Lots of issues I guess.
But Iâm really curious to learn how you all delete your tracking cookies, and what anti-virus program you would switch to, if you were to leave Norton (and why). Also, do you all leave your VPN on all the time to block your movement on the internet, in lieu of removing tracking cookies, or do you just turn your VPN on sometimes? .
Thank you so much for any help!
Adding another thread regarding the depreciated performance graph feature has been posted. Putting it linked here for dexterity:
SA
@CptCat Good feedback indeed for this thread. Make zero mistake Norton is reading what is posted here. The missing / depreciated features that were in the previous version are most likely gone, I wonât say forever but if reintroduced will take a long time for that to happen. Facts are these features are simply not there anymore, the ones that are simply just perform on their own, being coded that way, we no longer have any control as you have posted. Hoping others who are still on the latest release can point you to where their discoveries have led them with the what and where. Answering some or all your questions.
Regarding reverting. What I have done is allow others on my subscriptions to be without Norton, specifically, ONLY the devices they do not use and are sitting idle. One family member has a work from home device where their employer handles security on that device. Grandkids are now using Chromebooks vice Windows laptops until I feel like the latest release is stable enough and user friendly enough to reinstall it for them. I know this isnât a situation where its viable for everyone but does work from my side of things. I also had to take into consideration that the new release had my Norton account severely messed up. Having reverted and old subs died off, removal of ALL former files Norton on all machines cleared that up. Iâm a happier camper having done a little work to not be chasing that day after day.
Norton is a great product, I WANT to make myself clear on that!! The current release in my view is a serious marketing platform, and drastic change from the Norton business model of the past. Hints were out there for a long time that something was coming though. All the notifications and pop-ups from out of nowhere recommending a new feature to clean, scrub, prevent. Smart Scan was the most prolific because of the way it would detect but not remove. Only a solution for another add-on to correct what it found. Software and Driver Updaters came and were add-ons as well. Some users would report devices not bootable after using it having to reinstall the OS and other software. Marketing had at that point made it known they were driving the wheel. With the 24.xx release there isnât any way to defer from marketing being the driving factor for how its created and functions.
SA
What browser?
Edge for example: offers Tracking prevention & Block third-party cookies
How to clear cookies and cache in every browser here
Maybe, try Malwarebytes Browser Guard
Caveat: I run CCleaner. I run uBlock Origin.
Thank your for posting this link for meâŠhopefully it will help others with this issue!
I agree that Norton was a great product, but these changes are awful. And without notice when renewing subscription so youâre hit with them as a surprise. Very bad business, in my opinion. And I do not like the way the new product works ⊠so maybe no longer quite as great. I have given it a chance for almost 60 days, but my time to cancel is coming up and I have to make a decision. In 60 days, I have sent in feedback a bunch of times. This thread has existed. And honestly, nothing major has changed. So I donât have high hopes for any quick resolutions, as you said. If they change things, it will take a while. And if people just keep the product but complain about it, they have NO INCENTIVE TO CHANGE. If people cancel the product and go elsewhere, then they see a financial difference and there is incentive to change. So I feel strongly about not keeping something that Iâm not happy with and just posting here, because in my experience nowadays, the only incentive for these larger companies to change is financial. You have to cancel and move elsewhere before they see an upside to actually listening to their consumers.
I liked the idea of reverting but in my household, it just isnât a viable option. 3 users, all of different skill levels and different locations. It wouldnât work for us. Ditto for using browsers to clear cookies.
I guess what youâre saying is that Norton no longer removes tracking cookies, and its not just that I canât find the feature. And that a lot of the choice and control we used to be able to set is now gone too, not that I canât find the features. Thatâs too bad, very disappointing.
Is there a way to see what trackers Norton smart scan FINDS, even if it wonât clean them anymore. A list of websites, specifically? I stumbled across it once but havenât been able to find it since?
I know that browsers can delete cookies, and I know a lot of people do that, but I need something more comprehensive as well. My mother uses the virus scanner for example, and still thinks that her email can only be accessed from her personal computer, not understanding properly that it is on the internet lol. Sheâs not tech savvy at all, and clearing cookies on a browser is beyond her. Norton used to provide that in one full system scan, along with everything else she needed. She could handle that. I need something that bypasses several different skill levels when it comes to tech.
And so it was worth the cost, because Norton 360 deluxe is not cheap, but it did everything we needed so it was worth it for us. If it no longer does what we need, then it is not worth the high cost.
So while browser removal can be a backup, I need a program on the computer that can run (like Norton 360 used to do) and find tracking cookies, and then prompt you whether you want to delete them, or leave them (sometimes you want to).
I have heard good things about uBlock Origin, but I believe they are discontinuing that this year, so not a long term option?
You use CCleaner? I have not heard good things but have never used it. Do you like it? Does it find tracking cookies on the computer and delete them, the way Norton used to? Is it not a security risk?
I really need something that is a program on the computer, and not a guard/extension on a browser. (and then the browser protection can be a backup for those who know how to use it).
uBlock Origin Lite
CCleaner since 2004
Nortonâą is part of Genâą - a global company with a family of consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner.
OkayâŠbrowsers include Tracking prevention & Block third-party cookies.
Whatâs your preferred browser?
All: May I suggest this tool over on Bleeping Computer:
SA
To anyone else thatâs had enough, or is looking to switch and stop the Norton madness⊠I stopped using Norton a few weeks ago. Have since been using âBitdefender Total Securityâ. Can honestly say itâs 100% better than Norton. Iâve had ZERO marketing pop-ups, ZERO scare tactics, NONE of the other garbage that comes with Norton. Itâs even finding and blocking more appâs when they try to access the internet than Norton did. Also finding that Bitdefenderâs interface, scans and firewall are much more straight forward and effective, the prompts are cleaner, easier to navigate, the event logs are easier to read. Glad I made the switch. At least for me, Iâm no longer going to be treated like Gen Digitalâs idiot they think they can trick into buying more of their junk products. Have to say itâs refreshing to not have think about that crap anymore.
Bottom line for everyone else tracking this thread ⊠for me, the simple fact that I no longer have to spend minutes or hours of my time from my daily life consciously thinking about an anti-virus program, or worrying about the next stupid thing Norton wants to try to FORCE me into buying : PRICELESS.
