@V_M Yes, you need to completely remove the current 24.xx version. Then download the revert version 22.24.8.36 and immediately disable automatic updates. DO NOT allow it to run even once, and don’t run it manually.
Version 24.xx removal tool:
https://www.norton.com/nortonremover
Older version 22.24.8.36:
https://buy-download.norton.com/downloads/2024/22.24.8/N360/US/N360-ESD-22.24.8.36-EN.exe
Intelligent Updater: Download these definitions daily to stay current
SA