Bonjour,
Votre message me fait sourire 
Je suis Ă©galement une femme 
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@Puzzler and @Gribouille342⊠I donât see any particular reason why two women canât be part of our exclusive club with @bjm and @SoulAsylum. In fact, now you have to join to keep the group balanced.
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En ce qui me concerne je vous remercie câest gentil. En tout cas, je pense pouvoir dire que la communautĂ© Norton mâa gentiment ouvert ses âportesâ depuis septembre 2010 
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Vive la différence.
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Just wondering if itâs worth my while to install the latest v25 release after having misery with v24. Currently on v22.
Thatâs a choice everyone will have to make depending on what they see and gather from our inputs here. If you are looking for changes in functionality being placed back in the hands of the end user, my recommendation is stay on version 22. I am personally staying on that version with the exception of one device just to track progress. That device can be reset and nothing lost on my part. Individual mileage will vary with specific needs. Norton isnât going back to the way version 22 allowed users to tailor their experience with the use of the product, IN ANY FASHION. Make zero mistake of that.
SA
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Here we are again âŠReinstalling N360 everytime i just want to change vpn locationâŠby default âchange vpn locationâ is greyed out
I was relieved too find this thread and discover that I was not the only user to have the Security History swamped by hundreds of the UDP (17) reports, which seemed to occur every few seconds. The issue started after I received the update to v25 last Thursday (13th February).
Switching my network setting from Private to Public made no difference - still endless history entries. All my reports related to ports 137 and 138 (NetBIOS) traffic on the IP addresses for my PC (Windows 11 23H2) and my Synology NAS.
I tried the suggestion made earlier in this thread and disabled NetBIOS over TCP/IP in the network adapter WINS settings. Thatâs stopped the multiple UDP(17) History reports.
Initial downside of that change was that File Explorer no longer listed the NAS under Network but I fixed that by enabling WS-Discovery in the File Sharing settings on the NAS.
Iâll continue to monitor this thread to see if thereâs any news of a proper fix for this issue.
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EVERYONE⊠After exactly 1 month since my first call to India to reach Norton Support, I have received 3 call backs. Two were to do a remote desktop, and the first one was to hear about my multiple, and for that matter (OUR) multiple complaints on this and the previous V24 forum.
They have my logs. Iâve been blown off.
Itâs apparent to me, that they know their latest software is crap and they simply donât know what to do about it. Now so I live with it, especially how it simply has a mind of itâs own (check security history) but at least is it doing itâs job, or if itâs worthless all the way around? Yes, itâs my decision, but after working for the past 5 months with at least a half a dozen of you kind folks, I would let you know where support has gotten me. Cheers!!!
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Hello,
Thank you for sharing your highly informative feedback about Norton support.
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Je viens de dĂ©couvrir complĂ©tement par hasard en allant sur mon compte Norton que mon Pc Ă©tait considĂ©rĂ© comme Ă©tant vulnĂ©rable alors que ce nâest pas le cas.
Pour information, la tentative de correction ne fonctionne pas Ă©tant donnĂ© que dans la pratique, il nây a rien Ă corriger !
I have just cancelled all Norton services. This new release is absolutely terrible, and their customer support was the worst company experience that I have ever had to deal with. The representative I was speaking to couldnât even figure out how to use the new app version over remote desktop, and couldnât help me. Other representatives kept ending the chat immediately after it was started before even saying anything. Another rep was helping numerous people at a time and was extremely slow to the point where I thought heâd left. He was fiddling around on my computer cluelessly trying random device manager crap and not even looking into my issue at all. Just following some generic script to the point I felt he didnât even work for Norton. An absolutely abysmal experience. I suppose thatâs what happens when you outsource your support. Here are my reasons for cancellation in case anybody actually cares about customer feedback. If engineers are not reading this forum, I would appreciate it if any of this could get sent their way.
Before the upgrade, hereâs why I loved it.
- Extremely light on system resources. Used about 80MB of memory on idle, and 3 background threads/processes.
- Robust protection that caught things competitors didnât. Random router attacks, website JS exploits, application behavior acting up, all that in addition to just malicious files.
- It was able to offer this robust protection WITHOUT triggering false positives left and right. This software was pure accurate for what it was. Not too strict, not too lenient. As someone on GitHub constantly testing software, it never stepped in unless it was actually malicious.
- And if it DIDNâT work to my needs, (which it did) I could EASILY customize the heck out of it. It had lots of options so I could really dial it down exactly how I needed it.
- Very user-friendly, intuitive, and secure way of restoring any rare false positives that did occur. They displayed as pop-up notifications in the bottom right corner of my screen, instead of opening large windows. Clicking show more details would reveal a restore option in small blue text. Clicking this button would then prompt for the settings password for increased security, and exclude the FILE ID (not absolute path!!) from future detections. Brilliant execution here, they actually did a great job.
- It would run scans intelligently every so often on computer idle instead of requiring that I set a fixed scan schedule.
Now, hereâs what the new version ruined.
- Application engine has switched to Avast instead of Symantec, bringing along all the issues Avast and AVG had. Wayy to many false positives, flagging nearly all community-built software I download. But, this wouldnât really be a problem if restoring and excluding it was as intuitive as I previously explained.
- Restoring threats is no longer intuitive, or secure. For one, there is NO restore option ANYWHERE to be found on the window that appears. You have to dig through the application and take it out of quarantine yourself. Doing this does not exclude the file ID. You can exclude the path manually, but whenever the file is moved, it falls apart. Terrible execution here compared to what it used to be!
- Scans are no longer ran intelligently, and will not run AT ALL if my computer is not on at EXACTLY the time of the scheduled scan. I donât leave my computer on 24/7. Nor should the software expect that of me.
- All of the intricate configuration that used to be possible in v22 is REMOVED. I canât do basic things like disable checking/flagging certain signatures anymore. I have far less control over it. They need to bring feature parity back with everything the old version could do. Regressions, regressions everywhere!
- Oh, look! System resource usage has bumped itâs way up to 270MB of ram on idle from 80, and 11 background apps instead of 3. Just⊠brilliant.
Itâs such a shame to see good code go to waste, and the old version retired. It lost all of its unique, advantageous aspects that made it stand out from competitors. Now that itâs been removed, the software is useless to me.
Iâm switching to Bitdefender, but itâs simply not as robust as the old Symantec version used to be.
Please do better.
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Just thought itâs important to mention that Norton is now re-signing your websites with itâs own certificates and performing a MITM attack on your traffic. Even if the intent here is not malicious, itâs still considered a MITM. The application should request explicit permission from the user before policies like these are applied to the browser, and certificates are imported.
If anyone is interested in learning about the Avast+Norton merge that occurred with this new update, you can take a peak at some screenshots I posted showcasing it.
@Fibbitts Have you had a look at this post?
And YES!! It does perform a MITM for the reasons discussed here: *Note - Norton isnât the first nor the only software developer that uses self signed certificates. It is a common practice even with your OS.
SA
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EVERYONE: Is anybody seeing nothing but slow moving yellow dots when trying to come to this thread?
Someone that Iâve talked with previously please tag me. Thanks!
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I have been seeing this quite a bit lately, but when I came to this thread just now it loaded right away. Sometimes it never resolves to the web page for me.
Thanks @Bill_H. I was starting to get a complex.
@majorbuzz, @Bill_H
are you running an ad blocker? try whitelisting https://community.norton.com
@bjm,
The site is already whitelisted in my adblocker. It happens in Chrome and Firefox.
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