Transferring to new computer using Norton

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I need to transfer all of my data to a new computer (windows 10 to windows 11). I use Norton 360 to backup to external hard drive but when I tried to run backup the function has disappeared. I have a lot of data to move over and using Norton back to recover to the new computer should have been easy, or would have been easy until Norton changed the program.
Norton appear to have added a number of new features all of which come with additional charges and they constantly push them.

Good computer operation management strongly recommends backing up to the cloud AND to external hard drive(s). Which part of this advice does Norton wish to disagree with.

I am seriously thinking of not renewing my subscription.

1 Like

does this help
https://support.norton.com/sp/us/us/home/current/solutions/v59650017

https://community.norton.com/t/restore-files-from-a-backup-on-a-external-drive/244717

https://community.norton.com/t/back-up-computer-to-external-hard-drive/245193/17

https://community.norton.com/t/extract-many-years-old-backup-from-external-drive/355071

https://community.norton.com/t/norton360-lokale-backup-satze/248283/8