I just recently noticed that Norton 360 has updated to Version 22.22.7.14
I then have constantly had the Windows Action Centre flag constantly flag that I do not have Windows Firewall protection, Windows Antispyware and Antivirus protection.
I go to select the installed product and it will not accept my selection of Norton 360 product that I have had the product installed and Liveupdates selected.
I have followed the instructions recently to RnR Norton to no affect.
Removal of Norton 360 with the Norton RnR tool worked fine. The installation tool would start, then install scanner, download virus signatures, then scan for viruses.
I am constantly also having the computer crash on me - I also attempted to install Malwarebytes and ad to uninstall as it conflicts, but it quarantined three files.
I know that I am operating an old system Windows 7 Home Premium (64-bit)
I am also on a Sony VAIO VPCEB64FG.
I am not that great with computers, but wish to be protected when I am browsing on my laptop.
I also decided to run a Windows Update as I know that it pays to also protect myself from hackers.
Any assistance or more information required - I will try my best
Do not waste your time, it also happened a couple of years ago with Windows 7, it's up to Norton engineers to fix it with a hotfix. Ask a Guru hear to report it to the appropriate team. You may have to send them some logs.
Temporarily, you can go to Action Center and disable all those notifications. (Turn off messages about...)
Even now, Norton should do it's job regardless of the errors you're seeing in Action Center.
When a patch is available you can re-enable and see if everything is working.
I have read somewhere that the following may the issue:
It's Windows doing the moaning. Because you are on Windows 7 it hasn't got all the new bits in it that recognise you are covered and turn this message off.
If you can run Windows Defender it might turn it off. Mind you, Norton might moan then.
Upon restart I am back to square one. I am receiving messages that I am not covered by any antispyware programs, Check Antivirus program, and the last one is the Network firewall.
Do I really have to go through the whole process again
I also am doing the run Norton LiveUpdate again - but seems fruitless
This is the Windows Warning - when Norton 360 is selected - will not accept
Any help will be appreciated - even if it is a Window 7 error against Norton 360.
I think that the folders that I deleted were remnants - is that correct - is it an issue for most users - I feel for old people like myself.
But I thank you for your guidance through a tough time in my life - going through chemotherapy.
I am only learning - but it is fun.
Does Norton RnR scour your whole computer to delete such files and then when the new release that some users had issues?
While I read ahead, I ran the Norton Remove and Reinstall tool - and used the full uninstall feature.
I also read how to post the pictures that would be helpful to the people trying to assist me in my quest to be protected.
The link that you showed me - I was a bit hesitant to try out. I am only a moderate computer user and then worried that I would be deleting previous versions back up sets - but I wished to resolve the issue at hand.
I also would classify my computer displaying an AWOL type of situation.
I navigated my way through the C: and did the following:
This one I could not get to delete - but it works regardless - I just kept trying
This is the screen that I get after doing LiveUpdate x 3 as instructed.
After doing all this I hope that I do not encounter it again and I am wondering what actually caused it - maybe Windows 7 is getting too old, or Norton Updates may conflict.
You sound smarter than myself - until the next few restarts - I will mark resolved and I am really happy with all the assistance given.
Melissa_Confuse:
I have followed the instructions recently to RnR Norton to no affect.
May be time to refresh your Norton install:
~ if reported issue remains: from Windows admin user account.
Download and run the Norton Remove and Reinstall tool for Windows
Norton Remove and Reinstall tool is used to uninstall and reinstall or remove your Norton device security product on Windows.
To uninstall and reinstall your Norton device security product, click Remove & Reinstall.
Please run Norton LiveUpdate until no updates + Restart (not Shut down) machine. Repeat x3.
Please review Norton Settings to your preference.
~ and if reported issue remains: from Windows admin user account.
Download and run the Norton Remove and Reinstall tool for Windows
Norton Remove and Reinstall tool is used to uninstall and reinstall or remove your Norton device security product on Windows.
To only remove your Norton device security product, click Advanced Options and then click Remove Only.
