How do I contact Norton support by PHONE?

Archive
1

Can anybody please supply a contact phone number for Norton Tech Support? I’ve been trying all evening to find a number, its almost impossible. I would appreciate any assistance in this regard.

2

I think that maybe tomorrow (it’s late evening in Melbourne) I’ll investigate software/browser conflicts that prevent either kate or the local phone numbers or both from appearing.

3

It may be an internal software issue, I don’t know. I do know that I had to stop using the Norton VPN as it blocked my email.

4

jjcool:
BTW the Norton phone contact page you gave, above: https://support.norton.com/sp/en/au/home/current/contact-phone?pv=off doesn't actually include a phone number. Instead it tries to palm you off onto the online chat option--which begins the merry-go-round again. 

Curious, did you try/click My topic is not listed above? 
Curious, did you try/click I still need help? 

I'm trying to imagine what you're seeing.
I'm thinking if Norton Support - Australia pages are working. 
Then maybe you're blocking some Norton pages content. 

Norton Support - United States pages seem to require allowing all Norton pages content - allowing all
cookies/ads/scripts/frames/trackers...allowing all Norton pages content that may be blocked by browser extensions or built-in browser protections. 

Maybe, Norton Support - Australia pages are not working.  IDK

I'm trying to imagine why you could not reach Kate.
I'm trying to imagine why you could not find Australia phone number. 

Thanks for indulging my question. 
Regards w Respect

5

Google Chrome. I might experiment with Edge to see if it makes a difference.

No tracking protection. Yes, I did see 'my issue is not listed above'. Many times!
6
jjcool:

 BTW the Norton phone contact page you gave, above: https://support.norton.com/sp/en/au/home/current/contact-phone?pv=off doesn't actually include a phone number. Instead it tries to palm you off onto the online chat option--which begins the merry-go-round again. 

Curious, are you using Firefox?  
Curious, are you using browser Tracking Protection/Prevention? 
Curious, do you see?
Curious, did you try/click My issue isn't listed above? 

7

We'll try to call attention to your Topic ->
How do I contact Norton support by PHONE?

8

Well, you do yourself proud at any rate. I've been trying to add kudos by clicking but they don't seem to be showing up. BTW the Norton phone contact page you gave, above: https://support.norton.com/sp/en/au/home/current/contact-phone?pv=off doesn't actually include a phone number. Instead it tries to palm you off onto the online chat option--which begins the merry-go-round again. Cheers, jj

Okay, the kudos are displaying

9
jjcool:
Do you work for Norton?

No 
red badge are Norton employees
for example:
https://community.norton.com/en/users/gayathrir

10

Thank you, for your dilligence in pursuing this. Do you work for Norton?

11

Thanks

12

The support number that worked was 1 800 680 026
I no longer have the special number as I tossed it when notified it had been discontinued

13

jjcool:
All I can confirm is that the 'special' number I was given was discontinued. The support number, when I finally tracked it down, worked. The main issue concerning phone support was the difficulty of finding the number via the support page. After I worked through all the options and filled out the form I was given a link to local phone numbers. The link didn't work. Nor did the link to speak to an online agent work. Hence why I came to this forum in a bid to find a number that did work. 

jjcool:
The support number, when I finally tracked it down, worked. 

I'm curious... is this the number you finally tracked down and worked?

jjcool:
All I can confirm is that the 'special' number I was given was discontinued.

Can you share the 'special' number that was discontinued?  

14

All I can confirm is that the ‘special’ number I was given was discontinued. The support number, when I finally tracked it down, worked. The main issue concerning phone support was the difficulty of finding the number via the support page. After I worked through all the options and filled out the form I was given a link to local phone numbers. The link didn’t work. Nor did the link to speak to an online agent work. Hence why I came to this forum in a bid to find a number that did work.

15

as my test from United States: 06-Apr-2022 

16
Re: How do I contact Norton support by PHONE?

We'll try to call attention:

@jjcool
Please confirm this phone number does/does not work?

17

I read the link. I've given up using the Norton VPN, it was causing so many issues. In my experience service is typically better in the US.

18
jjcool:
I followed the same steps but, alas, no Kate.

@jjcool
Yeah, I can only test from United States.
Did you review:
https://community.norton.com/en/comment/8522626#comment-8522626 

Yeah, I recall users complain about Norton Support - Australia 

Maybe, try https://twitter.com/Norton 

I have had my query solved via Twitter. Thank you.

https://community.norton.com/en/comment/8526229#comment-8526229 

19

Repost deleted

20

I followed the same steps but, alas, no Kate.