Have you tried the selection P2P optimized region? I’m using that setting as we chat here without any issues. Have you ensured live updates ran at least once manually and a system restart?
Edited: Selecting Fastest I still have a live connection as well.
Using P2P seemed to work, but that shouldn’t be a requirment to have a functioning VPN. It’s kind of like going in to Starbucks and ordering a frappucino and then being handed a hot coffee and told that’s what you get, too bad if it’s not what you ordered.
I agree 100%. Unfortunately, that is what Norton has handed to us with these releases. It is also the very reason we have these pinned threads for them to review. Until they decide that, we, the users, are smart enough to know what works best in our individual environment, we must use work around solutions. Although a VPN is included with N360 its far inferior to the selections available in the stand alone VPN. And its not suggested having both installed at the same because of the conflicts one will have over the other. Some choices right?
hvis jeg var jer vil jeg kikke efter 25.11 da jeg ved vad er i den jeg har alle info næsten fra norton den bliver gigantisk tro mig mest til alle de fejl der er nok også som nye ting men jeg tror først at ting først kommer i 25.12 eller 26.1 da det er vad de kalder den
Just received yet another update to version 25.11.10580, build 25.11.10580.0. My About Page shows Installer version is 25.11.10077.0, I have a newer Virus Def Version 25114-4 than what Gayathri’s post shows. My About Page shows # of Virus Definitions = 0 ??? UI Version is also newer at 1.0.111 Does anyone else have these newer versions? What’s with the # of Definitions being ZERO? Does that mean Norton isn’t scanning or tracking virus definitions?
I’m running Win10 22H2 Home Edition, Norton 360 Ultra,
UPDATE: My Norton 360 has just updated and now showing the # of Virus Def of 14,590,793 vs ZERO as I noted above. You can ignore this post.
Thank You SA…..it has now updated and showing the same # of Def as you show. Was weird that it updated days ago but was showing 0 # of definitions. All good now.
Just reinstalled Norton 360’s latest version (25.11), and the VPN still does not work. Will be uninstalling again - my subscription runs until 2027, so maybe they can get this fixed before then.
@user10572 Thanks for the feedback. So you are using the latest version release, version 25.12.10659 (build 25.12.10659.0) and its not correcting your issue? Just adding that for clarification.
This symptom is always accompanied by high cpu from Norton processes (see below).
As stated above, this version has improved matters - the PC doesn’t become completely unusable and Norton no longer seems to be actually stealing the focus, as confirmed by a focus logger app. When working in a focussed window, other than the high cpu, everything seems ok.
But if you hover over another window, you get a flashing ‘wheel of death’ cursor and can get odd flashing effects with the app that you’re hovering over (noticed with Excel). As soon as the Norton360 app is opened from the system tray, cpu drops back to normal and the flashing cursor largely goes away.
I’m (still) running W10 on a Xeon E3-1240 v6 with 32GB RAM.
You should NOT be limited to three posts on any forums. I see you have basic trust level for your profile so keep posting.
I’m taking a long shot with your CPU specs and the fact it supports ECC dual-channel memory and it doesn’t have on chip video support so you are obviously using an addon video card as well. Are you in fact using ECC memory in this system and what is your GPU ? The notion occurred to me that ECC memory may be giving Norton a hard time because of the way it functions. Does anything in your system event viewer show that is related to memory errors? Your screenshot doesn’t show anything that looks out of the ordinary for Norton running in the task manager either.
I don’t suggest being reliant on focus loggers that can create more headaches than they can show.
Thanks for your thoughts but I get exactly the same behaviour across three different devices - it’s not confined to that one PC. That desktop has a Quadro P2000 graphics card. The two laptops are i5 and i7, both with integrated graphics. The problem was so bad on the i5 laptop that I uninstalled Norton - a solution that I may soon end up with on the other PCs unfortunately.
The only common factor between the PCs (apart from me) is that they’re all still running W10.
My screenshot showed nearly 50% utilization for Norton - if that’s not unusual then it’s definitely getting uninstalled!
But the key thing is that CPU utilisation drops dramatically and the cursor problem disappears as soon as Norton is open on the desktop rather than just in the system tray.
I think that my trust level must have just changed, which is helpful.
Spikes in CPU usage by Norton or other programs isn’t something that needs to be concerned about. If those values REMAIN at those levels and do not ever decrease that IS an issue. Maybe I didn’t make that point in my last post. Do you also have any programs or tools dedicated to load with Windows start on any of these devices?
On the affected desktop with the Quadro P 2000 card, do you have this current driver installed?
What are the dedicated graphics on the other i5/i7 laptops?